Centre Admin & Front Desk Lead – Apprenticeships

Nova Training; Essex; On-site; GBP 9,100 - 13,000; Full time

Benefits offered by this job

25 days holiday entitlement increasing

Birthday day off

Early finish on a Friday

Holiday Purchase Scheme

Employee Assistance Programme

Employee Referral Scheme

Cycle to Work Scheme

Employee Discount Scheme

Job summary

Nova Training in Colchester is seeking an Apprentice Centre Administrator to support the centre with administrative tasks and provide frontline service to learners and staff.

You will assist with file audits, keep the e-compliance system updated, and liaise with external partners, parents, carers and learners. Daily session registers and induction materials will be prepared. The role is full-time with an apprenticeship wage.

Qualifications

• Minimum 18 months of experience in administration or a similar role.
• Minimum Level 2 literacy, numeracy and ICT.
• Minimum Level 3 in Business Administration or 5 years administration experience.
• Excellent organisational skills.

Responsibilities

• Meet and greet visitors in a friendly, professional manner.
• Answer incoming calls; direct calls and take messages.
• Prepare learner start dates and start letters.
• Ensure new starts are inputted into the system.
• Prepare session registers daily for each tutor.
• Carry out learner file audits.
• Prepare induction packs for Study Programme.
• Copying, typing and filing duties.

Skills

Organisational skills

Education

Level 3 in Business Administration

5 years administration experience

Level 2 literacy, numeracy & ICT

Job description

Nova Training in Colchester is seeking an Apprentice Centre Administrator to support the centre with administrative tasks and provide frontline service to learners and staff.

You will assist with file audits, keep the e-compliance system updated, and liaise with external partners, parents, carers and learners. Daily session registers and induction materials will be prepared. The role is full-time with an apprenticeship wage.