Centre Admin Apprentice - Front Desk & Compliance

Nova Training; Colchester; On-site; GBP 9,100 - 13,000; Full time

Benefits offered by this job

25 days holiday

Birthday day off

Early finish on Friday

Holiday purchase scheme

Employee Assistance Programme

Referral scheme £500

Cycle to Work

Employee discount

Job summary

Nova Training is seeking an Apprentice Centre Administrator in Colchester to join their team. The role is a Full-Time Apprenticeship with a wage of £8.00 per hour.

You will handle front-line customer service, support the centre manager, and maintain e-compliance records as part of daily operations. The successful candidate will manage file audits, input new learner starts, keep session registers ready, and assist with inductions and general admin tasks.

Qualifications

• Minimum 18 months experience in administration or in a similar role.
• Minimum Level 2 literacy, numeracy & ICT.
• Minimum Level 3 in Business Administration or 5 years administration experience.
• Excellent organisational skills.

Responsibilities

• Meet & greet visitors in a friendly and professional manner.
• Answer all incoming telephone calls professionally and direct or take messages.
• Prepare learner start dates and accompanying start letters.
• Input all new starts into the system.
• Ensure session registers are ready daily for each tutor.
• Carry out audits on learners' files.
• Prepare induction packs for the Study Programme.
• Undertake general copying, typing and filing duties.

Skills

Excellent organisational skills

Education

Level 3 in Business Administration

5 years administration experience

Level 2 literacy, numeracy & ICT

18 months administration experience

Job description

Nova Training is seeking an Apprentice Centre Administrator in Colchester to join their team. The role is a Full-Time Apprenticeship with a wage of £8.00 per hour.

You will handle front-line customer service, support the centre manager, and maintain e-compliance records as part of daily operations. The successful candidate will manage file audits, input new learner starts, keep session registers ready, and assist with inductions and general admin tasks.