Central Services & Process Improvement Coordinator

Citizens Advice BANES; England; On-site; GBP 26,000 - 34,000; Full time

Job summary

Citizens Advice Brighton & Hove is seeking a Central Services Coordinator to coordinate and maintain central systems and practical processes that support day-to-day operations across the charity.

You will work across HR administration, reception, IT and equipment, premises and safety, payroll preparation and wider organisational support, with BrightHR and BrightSafe as key tools; you’ll streamline processes and ensure tasks are completed efficiently.

Qualifications

• Strong organisational skills and ability to coordinate across multiple departments.
• Experience with admin processes and payroll preparation is desirable.
• Comfortable learning new systems and using HR/IT tools.

Responsibilities

• Coordinate HR administration, reception support, IT and equipment management.
• Oversee premises, health and safety basics, and payroll preparation support.
• Improve existing processes and rollout BrightHR/BrightSafe systems.
• Ensure policies and procedures are followed and kept up to date.

Skills

Organisational skills

Administrative coordination

Attention to detail

System learning

Tools

BrightHR

BrightSafe

MS Office

Job description

Citizens Advice Brighton & Hove is seeking a Central Services Coordinator to coordinate and maintain central systems and practical processes that support day-to-day operations across the charity.

You will work across HR administration, reception, IT and equipment, premises and safety, payroll preparation and wider organisational support, with BrightHR and BrightSafe as key tools; you’ll streamline processes and ensure tasks are completed efficiently.