Central Operations Project Manager (9 month FTC)

Screwfix Direct Ltd.; Yeovil; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Discretionary bonus up to 20%

33 days holiday incl. bank holidays

Hybrid working up to 2 days home

Flexible start/end times

Buy More Holiday up to 1 extra week

EV Car Scheme with Tusker

Up to 14% employer pension

Life cover 4x salary

Health cash plan & gym discounts

20% Screwfix & B&Q discount

Job summary

Screwfix Direct Ltd. is seeking an experienced Project Manager to join the Operational Change team. You will manage projects across stores and the Customer Service Centre, turning ideas into plans and delivering outcomes for the business and customers.

You’ll work with cross-functional teams, drive delivery with a hands-on approach, and share best practices to improve project delivery. Hybrid working with some remote days and a 9-month fixed-term contract starting in November.

Qualifications

• Project management experience in a large retail environment.
• Strong communication skills and ability to present as SME.
• Proven delivery of projects and trials for a large retailer.
• Hands-on PM driving delivery and resolving challenges.
• Strong influencing and negotiation to resolve priorities.
• Experience with process improvement (desirable).
• PM qualifications (e.g. APM) or equivalent understanding.

Responsibilities

• Manage projects from start to finish, on time, within budget and to scope.
• Hands-on approach to drive delivery, not just coordinate activity.
• Develop project plans, business cases and trials with stakeholders.
• Manage risks, issues and dependencies; escalate when needed.
• Build strong relationships across the business and align competing priorities.
• Provide clear updates on progress to senior stakeholders, including Directors.
• Review outcomes and capture learnings to improve delivery.

Skills

Project management

Stakeholder management

Communication

Delivery focus

Influencing & negotiation

Process improvement

APM qualification

Job description

Overview

We’re looking for an experienced Project Manager to join our Operational Change team at Screwfix.

You’ll be responsible for managing projects across our stores and Customer Service Centre, helping to bring new initiatives, technology and ways of working to life. From the initial idea through to implementation, you’ll make sure projects are well planned, risks are managed and changes deliver the right outcomes for the business and our customers.

Working with teams across the business, you’ll bring people together, turn ideas into practical plans and keep things moving, even when priorities change. You’ll also play an important role in sharing best practice and finding ways to make project delivery even better.

If you enjoy taking ownership, solving problems and seeing projects through to completion, this could be a great opportunity to make an impact.

This is a 9 month fixed term contract to start in November.

What's in it for you?

• Discretionary annual bonus up to 20%
• 33 days’ holiday (including bank holidays, 5 of which can be taken flexibly)
• Hybrid working with up to 2 days working from home
• Flexible start and end times around core working hours
• Buy More Holiday - eligible colleagues can boost their holiday allowance by up to one extra week
• EV Car Scheme in Partnership with Tusker - eligible colleagues can lease a brand-new or pre-loved electric vehicle
• Up to 14% employer pension contributions
• Life cover up to 4x your salary
• Health cash plan and discounted gym memberships (up to 25% savings)
• 20% discount at Screwfix and B&Q

Responsibilities

• Managing projects from start to finish, making sure they’re delivered on time, within budget and to the agreed scope.
• A hands‑on approach to project management, taking an active role in driving delivery and resolving challenges rather than simply coordinating activity.
• Working with stakeholders and subject matter experts to develop project plans, business cases and trials, making sure objectives are clear and outcomes can be measured.
• Keeping projects on track by managing risks, issues and dependencies, tackling challenges and escalating where needed.
• Building strong relationships across the business, working through competing priorities and bringing people together to deliver successful outcomes.
• Sharing clear updates on project progress, risks and key decisions with senior stakeholders, including Directors.
• Reviewing project outcomes, capturing learnings and identifying opportunities to improve how we deliver change.

Qualifications

• Project management experience (preferably within a large retail environment).
• Strong communication skills and can represent the operation as a SME.
• Able to demonstrate successful delivery of projects and trials for a large retailer.
• Experience delivering projects in a hands‑on Project Manager role, taking an active role in making things happen and driving projects through to completion
• Strong influencing and negotiation skills, including the ability to resolve competing priorities.
• Experience of process improvement (desirable).
• Project management qualifications (e.g. APM) or have equivalent experience that demonstrates this understanding.

At Screwfix, Your Wellbeing Comes First:

Financial wellbeing

• Wagestream access to track earnings and save
• Access to the Kingfisher Share Scheme
• Colleague support fund
• Exclusive offers and discounts via our Hapi app
• Cycle-to-work scheme and savings on bikes

Every day benefits

• Career progression and development programmes
• Coaching and mentoring to help you thrive
• Access to wellbeing resourcing including PepTalk
• Support networks available

Sustainability at Screwfix

We’re committed to building a better future for our community and our planet. That’s why we’re doing everything we can in six key areas: eliminating carbon emissions, reducing and recycling waste, sourcing responsibly, keeping products in use for longer, selling more sustainable products and providing sustainable packaging. We’re on a mission to put sustainability at the forefront of everything we do. Join us.

We’ve worked hard to create a culture of inclusivity and genuine community. We’re a company built on teamwork, and the best teams are ones in which everyone can share their view. Whatever your background, however you identify, you’ll be listened to, encouraged, and given the tools and training you need to get ahead. You’ll always know where you are with us. We’re open. We’re fair. And we believe in opportunities for everyone.

Please let us know at [e-mail] if you need any additional support or adjustments when it comes to your application.