Central Information Services Admin — Flexible, Customer-Focused

NCG; Newcastle upon Tyne; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible Working

Student Discount

Cycle to Work

Employee Assistance Programme

Job summary

Newcastle College is seeking a Central Information Services Administrator to join the CIS team on a full-time basis. The role is based at Rye Hill Campus and specialist centres, providing central administrative and reception support to learners and staff.

You will ensure that college systems and processes are applied consistently, deliver excellent customer service in a busy environment, and support cross-college administration while safeguarding and promoting welfare as required.

Qualifications

• Customer service excellence is required.
• Experience providing administrative support and reception duties is beneficial.

Responsibilities

• Provide efficient administrative support to internal and external customers, including reception duties.
• Ensure college systems and processes are proactively implemented within the role.
• Deliver exceptional customer service and maintain compliance in a busy environment.

Skills

Customer service

Administrative support

Job description

Newcastle College is seeking a Central Information Services Administrator to join the CIS team on a full-time basis. The role is based at Rye Hill Campus and specialist centres, providing central administrative and reception support to learners and staff.

You will ensure that college systems and processes are applied consistently, deliver excellent customer service in a busy environment, and support cross-college administration while safeguarding and promoting welfare as required.