Central Events Coordinator

Iconic Hotels & Resorts; New Milton; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Meals included on duty

Employee recognition awards

Cashback healthcare cover

Career development training

Friends and family rate

25% discount on food

Spa treatment discount

Refer a friend incentive

Team social events

Job summary

Join Iconic Luxury Hotels as a Central Events Coordinator. In this role, you will promote unique experiences at our distinctive properties and ensure exceptional service through electronic booking systems.

The ideal candidate will have experience in events within luxury hotels, be able to effectively communicate with clients, and remain calm under pressure. Enjoy great benefits like a competitive salary, meals on duty, and staff discounts.

Qualifications

• Experience in an events team within a luxury hotel is advantageous.
• Confidence in communicating by telephone and email.
• Ability to remain calm under pressure to deliver the best guest experience.
• Keen eye for detail.

Responsibilities

• Sell and upsell unique experiences to guests.
• Use electronic hotel event booking systems for exceptional service.
• Increase potential revenue through upselling to future event clients.
• Take ownership of all inquiries and bookings.

Skills

Teamwork

Communication

Detail-oriented

Calm under pressure

Job description

Iconic Luxury Hotels - We are an eclectic collection of unique properties, with personalities as distinctly individual as our guests. Distinguished, authentic and intriguing, they include quintessentially British country houses, a 19th-century boutique hotel, a coaching inn and a high-end neighbourhood townhouse

What's in it for you As Central Events Coordinator?

• 31,930.89 salary
• Meals included on duty
• Employee recognition awards
• Cashback healthcare cover after probation
• Continued career development with recognised training providers
• Generous friends and family rate at Iconic Luxury Hotels
• 25% discount on all food and beverage
• Discount on spa treatment and products
• Refer a friend incentive
• Team social events, seasonal gifts and much more

Check out behind the scenes here: https://www.instagram.com/chewtoncareers/

Central Events Coordinator – About you

• Have experience working alone or in an events team within a luxury hotel would be advantageous
• Be confident communicating by telephone and email
• Be able to remain calm under pressure in order to deliver the best guest experience
• Have a keen eye for detail

Aim of the Central Events Coordinator role

• Be confident in your knowledge of all Iconic hotels, able to sell and upsell to guests across all of the fantastic and unique experiences these hotels have to offer
• Be intuitive with the electronic hotel event booking systems to ensure efficient and exceptional service
• Take pride in representing all Iconic hotels
• Increase potential revenue by respectfully upselling to future events clients through your confidence and knowledge of what each hotel has to offer and the unique opportunities each hotel can bring
• Take ownership of all enquires seeing each booking through to the final stage