Conference and Banqueting Manager

Iconic Hotels & Resorts; New Milton; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Meals included on duty

Accommodation available

Employee recognition awards

Healthcare cover after probation

Career development

Job summary

Chewton Glen in New Milton, England, seeks a Conference & Banqueting Manager to lead high-profile weddings and corporate events within a luxury 5-star setting. You will oversee conference and banqueting operations, align with function sheets, and ensure impeccable guest experiences across a busy events calendar.

You will manage a team, maintain superb service standards, and thrive in a fast-paced environment while delivering on guest expectations and hotel brand promises.

Qualifications

• Previous C&B experience in a 5-star background is desirable.
• Previous experience at C&B Manager level is essential.
• Experience in working high-volume events is essential.

Responsibilities

• Setting up conference rooms and managing weddings and corporate events as per function sheet.
• Manage staff to ensure accurate staffing for diarised events.
• Lead with professionalism and ensure food and beverage standards meet hotel requirements.
• Coordinate with wedding and events teams for seamless communication.
• Ensure conference suites are presentable and report issues.

Skills

C&B management

Event management

Leadership

Guest relations

Job description

Chewton Glen is a true English original. From the unique 72 bedrooms including 14 one of a kind Treehouses, to the award-winning spa and state of the art James Martin cookery school, it has an abundance of ways to revive your senses. The blissful 130 acres of woodland are home to an indoor and outdoor tennis centre, a 9-hole golf course, heritage orchard, 70 working beehives, a walled kitchen garden, croquet lawn and more.

What's in it for you as Conference & Banqueting Manager?

• £36,185.72 annual salary
• £10,800 estimated TRONC
• Meals included on duty
• Accommodation available if required
• Employee recognition awards
• Cashback healthcare cover after probation
• Continued career development with recognised training providers
• Generous friends and family rate at Iconic Luxury Hotels
• 25% discount on all food and beverage
• Discount on spa treatment and products
• Refer a friend incentive
• Team social events, seasonal gifts and much more…

Conference & Banqueting Manager – About you

• Previous C&B experience in a 5 star background is desirable
• Previous experience and C&B Manager level is essential
• Experience in working high volume events is essential
• Thrive off working in a fast paced, ever changing environment
• Charisma, personable and can – do attitude
• Excel in building rapport with guests and team members alike

Aim of the Conference & Banqueting Manager

The C&B Manager will take responsibility for allocated areas in Conference & Banqueting within the hotel, and maximise customer satisfaction through following planned requests as described by event function sheet, anticipating extra guest requests and responding to special requests positively.

Key responsibilities of the Conference & Banqueting Manager

• Setting up conference rooms, as instructed by events road sheet meeting any special guest requests for all weddings and corporate functions and events
• Manage small team of permanent and casual team members to ensure accurate staffing levels for diarised events
• Be confident and demonstrate high levels of leadership, maturity and professionalism at all times
• Take ownership in completing any instructions given to you by the senior management
• Showing passion and accuracy to ensure that food and beverage will be served by hotel standards and in the required time according to the function sheet
• Take pride in ensuring that appropriate mise-en-place is prepared according to requests
• Work closely with wedding and events team to ensure seamless communication
• Ensure that all conference suites are presentable and in optimal condition, reporting any issues to relevant department
• To attend briefings and departmental meetings to ensure smooth delivery of events and functions