Assistant Conference and Banqueting Manager

Iconic Hotels & Resorts

New Milton

Hybrid

GBP 25,000 - 30,000

Full time

14 days+

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Benefits offered by this job

Meals included on duty

Accommodation available

Employee recognition awards

Healthcare cover after probation

Continued career development

Job summary

Chewton Glen Hotel is seeking an Assistant Conference and Banqueting Manager to support the Conference & Banqueting Manager, overseeing allocated areas and ensuring high service standards at events.

You will prepare detailed mise-en-place, manage staffing and time efficiently, and maintain exceptional guest relations. This role requires delivering services to luxury standards in a fast-paced, high-volume environment and collaborating with senior teams.

Qualifications

Previous C&B experience in a 5 star background is desirable.
Experience in high-volume events is essential.
Able to thrive in a fast-paced, ever-changing environment.
Charismatic, personable, and can-do attitude.
Excel at building rapport with guests and team members.

Responsibilities

Be confident in following and completing instructions from the Conference & Banqueting Manager or senior staff.
Ensure Food & Beverage are served to hotel standards and on time per function sheet.
Manage time and productivity effectively at work.
Prepare mise-en-place, including polishing silverware, glasses and chinaware.
Set up conference rooms as instructed by management and function sheet.
Maintain high standards of personal hygiene and appearance.
Attend briefings and departmental meetings.
Follow fire, health and safety regulations and procedures.
Show flexibility and support teamwork as directed by leadership.
Adhere to hotel policies and procedures on privacy, confidentiality and data protection.

Skills

C&B experience

High-volume events

Fast-paced environment

Charisma

Guest rapport

Job description

Chewton Glen Hotel is looking for an Assistant Conference and Banqueting Manager to join their growing team.

Description.

Aim of the Assistant Conference and Banqueting Manager role

To assist the Conference & Banqueting Manager, take responsibility for allocated areas in Conference & Banqueting and maximise customer satisfaction throughout, following planned requests as described by events road sheet, anticipating extra guest requests, responding to special requests positively.

Key Assistant Conference and Banqueting Manager responsibilities:

To be confident in following and completing any instructions given to you by your Conference & Banqueting Manager or any senior member of staff.
To take pride and ensure Food & Beverage will be served by Hotel Standards and in the required time according to the function sheet .
To effectively manage your time and productivity whilst at work.
To prepare appropriate mise-en-place, as polishing silverware, glasses and chinaware. Showing passion and pride in your work.
To set up conference room, as instructed by management and function sheet
To have pride in achieving and keeping a high Standard of personal hygiene and appearance.
To attend briefings and departmental meetings.
Act in accordance with fire, health and safety regulations and follow the correct procedures when the situation arises.
To show flexibility and understanding teamwork, whilst carrying out additional tasks as instructed and by reasonable request from the leadership team.
Adhere to all policies and procedures as outlined by the hotel.
All staff should be confident in understanding and executing the company's policies and procedures with respect to privacy, confidentiality and data protection.

Assistant Conference & Banqueting Manager -