Luxury Events Supervisor – Elevate Guest Experiences

Iconic Hotels & Resorts; New Milton; Hybrid; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Meals on duty

Accommodation provided

Recognition awards

Healthcare cover

Career development

Friends & family rate

Food & beverage discount

Spa discount

Refer a friend

Team events

Job summary

Iconic Luxury Hotels is seeking a Central Events Supervisor to oversee guest experiences across our distinctive properties in the UK. You will sell and upsell unique events, coordinate with our hotels, and ensure superb service for every guest.

You should be confident on the phone and by email, able to stay calm under pressure, and have a keen eye for detail to maximize guest satisfaction and revenue potential.

Qualifications

• Experience in events within a luxury hotel is advantageous.
• Confident communication by telephone and email.
• Ability to stay calm under pressure to deliver the best guest experience.
• Keen eye for detail.

Responsibilities

• Sell and upsell experiences to guests across Iconic hotels.
• Use electronic event booking systems to ensure efficient, exceptional service.
• Represent all Iconic hotels and their unique offerings.
• Increase potential revenue by upselling to future events clients.
• Issue daily and weekly tasks to the team.

Skills

Event experience

Communication skills

Calm under pressure

Attention to detail

Job description

Iconic Luxury Hotels is seeking a Central Events Supervisor to oversee guest experiences across our distinctive properties in the UK. You will sell and upsell unique events, coordinate with our hotels, and ensure superb service for every guest.

You should be confident on the phone and by email, able to stay calm under pressure, and have a keen eye for detail to maximize guest satisfaction and revenue potential.