Upsell-Focused Hotel Events Coordinator

Iconic Hotels & Resorts; New Milton; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Meals included on duty

Employee recognition awards

Cashback healthcare cover

Career development training

Friends and family rate

25% discount on food

Spa treatment discount

Refer a friend incentive

Team social events

Job summary

Join Iconic Luxury Hotels as a Central Events Coordinator. In this role, you will promote unique experiences at our distinctive properties and ensure exceptional service through electronic booking systems.

The ideal candidate will have experience in events within luxury hotels, be able to effectively communicate with clients, and remain calm under pressure. Enjoy great benefits like a competitive salary, meals on duty, and staff discounts.

Qualifications

• Experience in an events team within a luxury hotel is advantageous.
• Confidence in communicating by telephone and email.
• Ability to remain calm under pressure to deliver the best guest experience.
• Keen eye for detail.

Responsibilities

• Sell and upsell unique experiences to guests.
• Use electronic hotel event booking systems for exceptional service.
• Increase potential revenue through upselling to future event clients.
• Take ownership of all inquiries and bookings.

Skills

Teamwork

Communication

Detail-oriented

Calm under pressure

Job description

Join Iconic Luxury Hotels as a Central Events Coordinator. In this role, you will promote unique experiences at our distinctive properties and ensure exceptional service through electronic booking systems.

The ideal candidate will have experience in events within luxury hotels, be able to effectively communicate with clients, and remain calm under pressure. Enjoy great benefits like a competitive salary, meals on duty, and staff discounts.