Cemeteries & Bereavement Services Lead

The Methodist Church in Britain; Cwmbran; Sur place; GBP 40 000 - 52 000; Plein temps

Résumé du poste

Torfaen County Borough Council is seeking a Cemeteries Manager to lead Bereavement Services and cemetery operations across the borough. The role requires regular in-person attendance at the office and site visits to all council cemeteries, working with funeral directors and memorial masons to deliver a compassionate, professional service.

The successful candidate will have significant experience in bereavement or cemetery services, strong communication and leadership skills, and a track record

Qualifications

• Significant experience in bereavement or cemetery services.
• Excellent communication and leadership skills.
• Ability to support staff and maintain high service standards.
• Experience in managing change and driving continuous improvement.

Responsabilités

• Lead and manage Bereavement Services and cemetery operations across the borough.
• Ensure compliance with burial legislation, health and safety requirements.
• Lead operational staff and drive service improvements.
• Oversee burials and memorial management.
• Maintain accurate records.
• Manage budgets.
• Collaborate with funeral directors, memorial masons and other stakeholders.
• Deliver a compassionate, professional and customer-focused service.

Connaissances

Communication

Leadership

Staff support

Service standards

Change management

Description du poste

Torfaen County Borough Council is seeking a Cemeteries Manager to lead Bereavement Services and cemetery operations across the borough. The role requires regular in-person attendance at the office and site visits to all council cemeteries, working with funeral directors and memorial masons to deliver a compassionate, professional service.

The successful candidate will have significant experience in bereavement or cemetery services, strong communication and leadership skills, and a track record