Cemeteries Operations Manager - Hybrid (Maternity Cover)

BRENT COUNCIL; Greater London; Sur place; GBP 69 000 - 72 000; Plein temps

Avantages offerts par ce poste

Hybrid working options

27 days annual leave

Local Government Pension Scheme

Eye test support

Cycle to Work scheme

Résumé du poste

Brent Council is seeking an experienced Service Manager to lead Brent's Bereavement Service across cemeteries and burial operations. Reporting to the Head of Registration and Bereavement Services, you will manage a diverse operational team, oversee budgets, and drive health, safety and memorial safety compliance with a focus on service quality.

You will help shape a new Bereavement Strategy, oversee contractors, and deliver continuous improvement in customer care while balancing statutory duties

Qualifications

• Experience managing cemetery/bereavement or frontline operational services.
• Strong understanding of burial legislation and memorial safety.
• Ability to lead, motivate and develop operational teams.
• Experience managing budgets, contractors and service performance.

Responsabilités

• Lead day-to-day management of Brent's cemeteries and burial operations
• Manage and develop a multi-disciplinary operational team
• Ensure compliance with legislation, health and safety requirements and industry best practice
• Support service transformation and Bereavement Strategy implementation

Connaissances

Cemetery management

Bereavement services

Budget management

Contractor management

Team leadership

Health and safety

Stakeholder management

Service transformation

Communication

Description du poste

Brent Council is seeking an experienced Service Manager to lead Brent's Bereavement Service across cemeteries and burial operations. Reporting to the Head of Registration and Bereavement Services, you will manage a diverse operational team, oversee budgets, and drive health, safety and memorial safety compliance with a focus on service quality.

You will help shape a new Bereavement Strategy, oversee contractors, and deliver continuous improvement in customer care while balancing statutory duties