Cemeteries Manager

The Methodist Church in Britain; Cwmbran; Vor Ort; GBP 40.000 - 52.000; Vollzeit

Zusammenfassung

Torfaen County Borough Council is seeking a Cemeteries Manager to lead Bereavement Services and cemetery operations across the borough. The role requires regular in-person attendance at the office and site visits to all council cemeteries, working with funeral directors and memorial masons to deliver a compassionate, professional service.

The successful candidate will have significant experience in bereavement or cemetery services, strong communication and leadership skills, and a track record

Qualifikationen

• Significant experience in bereavement or cemetery services.
• Excellent communication and leadership skills.
• Ability to support staff and maintain high service standards.
• Experience in managing change and driving continuous improvement.

Aufgaben

• Lead and manage Bereavement Services and cemetery operations across the borough.
• Ensure compliance with burial legislation, health and safety requirements.
• Lead operational staff and drive service improvements.
• Oversee burials and memorial management.
• Maintain accurate records.
• Manage budgets.
• Collaborate with funeral directors, memorial masons and other stakeholders.
• Deliver a compassionate, professional and customer-focused service.

Kenntnisse

Communication

Leadership

Staff support

Service standards

Change management

Jobbeschreibung

Cemeteries Manager leading Bereavement Services and cemetery operations for Torfaen County Borough Council across the borough. The post covers burials, memorial management, records and budgets, alongside supervising operational staff and driving service improvements. It requires regular in-person attendance at the office plus site visits to all the Council's cemeteries, working with funeral directors and memorial masons. Significant experience in bereavement or cemetery services is the key test for fit.

What the job involves

• Lead and manage Bereavement Services and cemetery operations across the borough
• Ensure compliance with burial legislation, health and safety requirements and best practice
• Lead operational staff
• Oversee burials and memorial management
• Maintain accurate records
• Manage budgets
• Drive service improvements
• Work with funeral directors, memorial masons and other stakeholders
• Deliver a compassionate, professional and customer-focused service

Experience

• Significant experience in bereavement or cemetery services

Skills & knowledge

• Excellent communication and leadership skills
• Supporting staff
• Maintaining high standards of service delivery
• Managing change
• Driving continuous improvement

Nice to have

• Welsh language skills