Bereavement Services Manager (Hybrid) - 7-Month Contract

LONDON BOROUGH OF BRENT; Greater London; Presencial; GBP 69.000 - 72.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

27 days annual leave

LGPS pension

Hybrid working

Eye care / wellbeing support

Cycle to Work

Descripción de la vacante

London Borough of Brent is seeking an experienced Cemeteries Manager to lead the delivery and future development of Brent's Bereavement Service, reporting to the Head of Registration and Bereavement Services, overseeing cemeteries, grounds maintenance, memorial safety, and customer care across the borough.

The role involves managing budgets and contractors, ensuring compliance, and contributing to a Bereavement Strategy and leadership changes. This is a fixed-term maternity cover.

Formación

• Substantial experience managing cemetery, bereavement, grounds maintenance, or other frontline operational services.
• Strong understanding of burial legislation, cemetery management and memorial safety requirements.
• Ability to lead, motivate and develop operational teams to deliver high-quality services.
• Experience managing budgets, contractors and service performance within a complex organisation.
• Drive improvement, challenge existing ways of working and support service transformation.
• Excellent communication and stakeholder management skills, with residents, elected members, contractors and partners.
• Understands the importance of providing sensitive, inclusive and culturally responsive services.
• Organised, resilient and able to balance strategic priorities with day-to-day operational demands.

Responsabilidades

• Lead the day-to-day management of Brent's cemeteries and burial operations
• Manage and develop a multi-disciplinary operational team, promoting high performance and continuous improvement
• Ensure compliance with legislation, health and safety requirements and industry best practice
• Support service transformation, improvement projects and implementation of the council's Bereavement Strategy

Conocimientos

Cemetery management

Budget management

Team leadership

Stakeholder management

Health & safety

Descripción del empleo

London Borough of Brent is seeking an experienced Cemeteries Manager to lead the delivery and future development of Brent's Bereavement Service, reporting to the Head of Registration and Bereavement Services, overseeing cemeteries, grounds maintenance, memorial safety, and customer care across the borough.

The role involves managing budgets and contractors, ensuring compliance, and contributing to a Bereavement Strategy and leadership changes. This is a fixed-term maternity cover.