CCTV Operator – On-the-Job Training + Fully Funded SIA Licence

Mitie Cleaning & Hygiene Services; Northampton; On-site; GBP 27,000 - 37,000; Full time

Benefits offered by this job

Competitive salary

Retail discount

Overtime opportunities

Training, career development & growth

Job summary

Mitie is expanding its M&S Security Operations Centre in the United Kingdom and seeks dedicated individuals to join our team. No prior experience required as we provide comprehensive on-the-job training, including a fully funded CCTV SIA licence to ensure you have the skills needed to excel in your position.

We look for excellent communicators, reliable team players, and those with a keen interest in technology and AI.

Qualifications

• Excellent communication and customer service skills.
• Ability to multi-task and prioritise workload effectively.
• Highly motivated, proactive and reliable.
• Experience working collaboratively as part of a team.

Responsibilities

• Monitor CCTV footage and respond to security incidents.
• Provide phone support to store colleagues on security matters.
• Input security and incident data into a central database accurately.
• Deliver exceptional customer service to the client.
• Conduct regular check-in calls with security personnel to share intelligence.

Skills

Excellent communication

Customer focus

Multi-tasking

Team collaboration

Interest in technology and AI

Job description

Mitie is expanding its M&S Security Operations Centre in the United Kingdom and seeks dedicated individuals to join our team. No prior experience required as we provide comprehensive on-the-job training, including a fully funded CCTV SIA licence to ensure you have the skills needed to excel in your position.

We look for excellent communicators, reliable team players, and those with a keen interest in technology and AI.