CCTV Officer

Bedfordshire Employment And Skills Academy (besa; Campton; On-site; GBP 12,000 - 18,000; Part time

Job summary

Bedfordshire Employment And Skills Academy (besa) in Central Bedfordshire is seeking a part-time CCTV Officer to join the Community Safety team. You will operate and monitor the Council's public space CCTV system, overseeing more than 300 cameras located across public areas, Council buildings and partner locations.

The role focuses on preventing crime, reducing anti-social behaviour, and supporting local policing by providing live footage, recordings, and data in line with GDPR and relevant

Qualifications

• Proven observation and quick decision-making under pressure.
• Strong communication with police and partner agencies.
• Good IT skills and accurate record keeping.
• Understanding of data protection and evidential procedures.
• Experience in CCTV control room operations is preferred.

Responsibilities

• Monitor and operate the CCTV system to identify incidents and respond appropriately.
• Conduct proactive surveillance of public spaces and monitored locations.
• Support Police with live incidents and evidential footage in line with GDPR.
• Collaborate with Council services and partner agencies to ensure service delivery.
• Process requests for CCTV footage from authorised agencies and maintain logs.
• Provide real-time monitoring and operational support during emergencies and events.

Skills

Observation skills

Decision making

Communication skills

IT skills

Data protection

Confidentiality

Teamwork

CCTV control room experience

Tools

CCTV system

Job description

Are you vigilant, professional and committed to keeping communities safe? We are looking for a Part-Time CCTV Officer to join our Community Safety team, helping to protect residents, businesses and visitors across Central Bedfordshire. Working within our CCTV Control Room, you will operate and monitor the Council's public space CCTV system, overseeing more than 300 cameras located across public areas, Council buildings and partner locations. Your work will play a vital role in supporting the prevention and detection of crime, reducing anti-social behaviour, tackling fly-tipping and enhancing public safety. As a CCTV Officer, you will:

• Monitor and operate the Council's CCTV system to identify and respond to incidents and suspicious activity.
• Conduct proactive surveillance of public spaces, Council buildings and other monitored locations.
• Support Police with live incidents, investigations and evidential footage in accordance with GDPR and relevant legislation.
• Work closely with Council services including Community Safety, Housing, Parking Services and Emergency Planning to support effective service delivery.
• Provide support to local businesses through the Radio Link scheme, helping to identify offenders and monitor incidents such as shoplifting, anti-social behaviour and public order concerns.
• Manage and process requests for CCTV footage and intelligence from authorised agencies.
• Deliver real-time monitoring, intelligence and operational support during emergencies, major incidents and public events.
• Maintain accurate records, logs and incident reports in line with policies and procedures., Our Competency Framework and Qualification Guidance are to be read in conjunction with our Recruitment Pack.
• Has excellent observation skills and can remain focused during prolonged periods of monitoring.
• Can make calm, informed decisions in a fast-paced environment.
• Has strong communication skills and the confidence to liaise with police, partner agencies and Council services.
• Has good IT skills and the ability to maintain accurate records.
• Understands the importance of data protection, confidentiality and evidential procedures.
• Can work independently as well as part of a small, supportive team.

Previous CCTV control room experience and a current CCTV (SIA) licence are desirable, although training may be provided for the right candidate.