CCTV, Security & Control Room Manager

The Methodist Church in Britain; Bradford; On-site; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Respect Allyship Programme

Job summary

Bradford Council is seeking an experienced CCTV and Security Manager to lead the CCTV and Security Team in Bradford. This pivotal role oversees the control room and a surveillance estate of over 1,000 cameras supporting community safety, traffic management, and regulatory compliance.

You will drive strategic delivery, manage budgets and contracts, liaise with police, and act as delegated data controller. A current SIA public space surveillance licence and NPPV2 vetting with enhanced DBS are

Qualifications

• ILM level 5 and/or degree level, or demonstrable ability to operate at this level.
• Valid SIA licence for public space surveillance.
• Demonstrable experience of managing teams of staff and contracts.
• Experience delivering projects from concept to execution.
• Evidence of continual personal development; prepared to undertake further training.
• Nice to have: previous experience in a control room, management or surveillance environment.

Responsibilities

• Lead strategic and operational delivery of the council's surveillance systems and CCTV and security service.
• Lead proactive and reactive crime-reduction work with West Yorkshire Police and partner agencies.
• Deliver a long-term CCTV strategy and action plan.
• Develop new income streams and commercial opportunities, including lone working, alarm monitoring and key holding.
• Ensure statutory obligations and CCTV codes of practice are met, including UK GDPR, DPA 2018, PoFA 2012 and HRA 1988.
• Lead policy development with stakeholders, represent the service at regional forums and manage suppliers.
• Manage the CCTV team, staffing, health and safety and HR processes.
• Manage the day-to-day control room, cover and workforce planning.
• Lead service planning, resource allocation and budget management with the Head of Service.
• Act as delegated data controller and primary police contact, coordinating incident response, evidence and enquiry responses.
• Oversee contractors, technical systems, procurement, risk assessments and contract management.
• Drive performance, digital transformation, projects, audits and business continuity, and maintain ARC and OFCOM compliance.

Skills

Effective communication

Leadership

Calm under pressure

Attention to detail

Education

ILM level 5 and/or degree level

Tools

IT systems

IP CCTV technology

Alarm monitoring software

Job description

This manager post leads the CCTV and Security Team in Bradford Council's Stronger Community and Regulatory Services, running the control room and surveillance estate. The work covers over 1,000 cameras used for community safety, urban traffic control, clean air zone and moving traffic enforcement, alongside an accredited alarm receiving centre. The post also carries commercial growth targets, police liaison and the role of delegated data controller for the system. Entry depends on a current SIA public space surveillance licence and NPPV2 vetting, with an enhanced DBS check.

What the job involves

• Lead strategic and operational delivery of the council's surveillance systems and CCTV and security service
• Lead proactive and reactive crime-reduction work with West Yorkshire Police and partner agencies
• Deliver a long-term CCTV strategy and action plan
• Develop new income streams and commercial opportunities, including lone working, alarm monitoring and key holding
• Ensure statutory obligations and CCTV codes of practice are met, including UK GDPR, DPA 2018, PoFA 2012 and HRA 1988
• Lead policy development with stakeholders, represent the service at regional forums and manage suppliers
• Manage the CCTV team, staffing, health and safety and HR processes
• Manage the day-to-day control room, cover and workforce planning
• Lead service planning, resource allocation and budget management with the Head of Service
• Act as delegated data controller and primary police contact, coordinating incident response, evidence and enquiry responses
• Oversee contractors, technical systems, procurement, risk assessments and contract management
• Drive performance, digital transformation, projects, audits and business continuity, and maintain ARC and OFCOM compliance

What’s required

Qualifications

• ILM level 5 and/or degree level, or demonstrable ability to operate at this level

Registration & licences

• Valid SIA licence for public space surveillance

Experience

• Demonstrable experience of managing teams of staff and contracts
• Experience of delivering projects from concept to execution

Skills & knowledge

• Effective communication and leadership skills
• Calm under pressure and keen attention to detail
• Proficiency in IT systems, IP CCTV technology and alarm monitoring software
• Clear understanding of UK GDPR, DPA 2018, PoFA 2012, CCTV Code of Practice and HRA 1988
• Knowledge of RIPA 2000 and CJPOA 1994 as they relate to CCTV

Checks & eligibility

• Enhanced DBS check
• NPPV2 full vetting with BS7858 security screening

Other

• Evidence of continual personal development
• Prepared to undertake further training for the role

Nice to have

• Previous experience in a control room, management or surveillance environment

What’s offered

• Access to the RESPECT Allyship Programme and related resources for staff