CCTV Officer

Central Bedfordshire Council; Houghton Regis; On-site; GBP 9,100 - 13,000; Part time

Job summary

Central Bedfordshire Council is seeking a Part-Time CCTV Officer to join the Community Safety team in the CCTV Control Room. You will monitor over 300 cameras across public spaces, Council buildings and partner locations, supporting crime prevention and public safety.

Key responsibilities include real-time monitoring, incident response, maintaining records, and providing footage to police and authorised agencies.

Qualifications

• Excellent observation and focus during long monitoring periods.
• Calm, informed decision-making in fast-paced environments.
• Strong communication with police, partner agencies and council services.
• Good IT skills and accurate record-keeping.
• Understanding of data protection and evidential procedures.

Responsibilities

• Monitor and operate the CCTV system to identify incidents and respond accordingly.
• Proactively surveil public spaces and monitored locations.
• Support police with live incidents and evidential footage.
• Collaborate with council services to ensure effective service delivery.
• Assist with requests for CCTV footage from authorised agencies.
• Provide real-time monitoring and support during emergencies and events.
• Maintain logs and incident reports in line with policies.

Skills

Observation skills

Decision making

Communication

IT literacy

Data protection

Teamwork

Education

SIA CCTV Licence (Desirable)

Job description

Select how often (in days) to receive an alert:

Hours: 18.5 hours per week (Shift Work)

Location:Thorn Turn Depot, Grendall Lane, Houghton Regis, LU5 6GJ

Contract Type:Fixed - Permanent

Closing Date:29th November 2026

Interview Date:Monday 7th December 2026

About the role

Are you vigilant, professional and committed to keeping communities safe? We are looking for a Part-Time CCTV Officer to join our Community Safety team, helping to protect residents, businesses and visitors across Central Bedfordshire.

Working within our CCTV Control Room, you will operate and monitor the Council's public space CCTV system, overseeing more than 300 cameras located across public areas, Council buildings and partner locations. Your work will play a vital role in supporting the prevention and detection of crime, reducing anti-social behaviour, tackling fly-tipping and enhancing public safety.

As a CCTV Officer, you will:

• Monitor and operate the Council's CCTV system to identify and respond to incidents and suspicious activity.
• Conduct proactive surveillance of public spaces, Council buildings and other monitored locations.
• Support Police with live incidents, investigations and evidential footage in accordance with GDPR and relevant legislation.
• Work closely with Council services including Community Safety, Housing, Parking Services and Emergency Planning to support effective service delivery.
• Provide support to local businesses through the Radio Link scheme, helping to identify offenders and monitor incidents such as shoplifting, anti-social behaviour and public order concerns.
• Manage and process requests for CCTV footage and intelligence from authorised agencies.
• Deliver real-time monitoring, intelligence and operational support during emergencies, major incidents and public events.
• Maintain accurate records, logs and incident reports in line with policies and procedures.

About You

We are looking for someone who:

• Has excellent observation skills and can remain focused during prolonged periods of monitoring.
• Can make calm, informed decisions in a fast-paced environment.
• Has strong communication skills and the confidence to liaise with police, partner agencies and Council services.
• Has good IT skills and the ability to maintain accurate records.
• Understands the importance of data protection, confidentiality and evidential procedures.
• Can work independently as well as part of a small, supportive team.

Previous CCTV control room experience and a current CCTV (SIA) licence are desirable, although training may be provided for the right candidate.

Our aspiration is to be a truly flexible employer. We welcome discussion on location, hours and working pattern as part of the application process.

You will be expected to demonstrate how you meet the key accountabilities and competencies in this Recruitment Pack.

To maintain a fair and consistent approach for applicants, it is Central Bedfordshire Council's policy to only consider applications made via our online application system and we therefore thank you for not submitting your application offline.

Your application to us is a reflection of who you are professionally and should give us an accurate and authentic picture of your skills, experiences and if applicable qualifications. Before you submit your application, we will ask you to confirm if you have used AI.

Please note we are unable to offer sponsorship for our roles. Successful applicants that may require a visa will need to consider the options for obtaining and/or maintaining the legal right to live and work in the UK. Please confirm you have right to work in the UK.