CCTV Operative

ABM; West Bromwich; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

ABM is seeking a vigilant Security Officer to protect employees, visitors and property at site in the West Bromwich area. The role includes controlling access, patrolling, CCTV monitoring, incident reporting and emergencies response.

The candidate must hold a valid SIA Door Supervisor Licence with prior security experience, be able to work rotating days, nights and weekends, and demonstrate strong observation and communication skills. Training and support provided.

Qualifications

• Valid SIA Door Supervisor Licence (or equivalent) is required.
• Previous experience in a security role is essential.
• Experience monitoring CCTV systems is preferred.
• Good communication and customer service skills are important.
• Ability to remain calm under pressure and handle incidents professionally.
• Strong observation, attention to detail and reporting skills.
• Ability to work independently and as part of a team.
• Flexible approach to working days, nights, weekends and public holidays.
• Basic IT and report-writing skills are expected.

Responsibilities

• Maintain a visible security presence across the site.
• Conduct regular internal and external patrols.
• Monitor and control access and egress points; verify visitor/contractor IDs.
• Prevent unauthorised access, theft, or damage; respond to incidents.
• Monitor CCTV systems and report suspicions or incidents.
• Conduct health and safety inspections and report hazards.
• Assist with evacuations and fire alarm activations.
• Complete daily occurrence books, incident reports and handover notes.
• Record movements of visitors, contractors and vehicles and communicate with management.

Skills

Previous security experience

CCTV monitoring

Good communication

Team player

Basic IT & report-writing

Flexible hours

Calm under pressure

Attention to detail

Education

SIA Door Supervisor Licence

Job description

Location: B70 7PP

Contractual Hours Weekly: Rota includes 3 days - 3 nights - 3 off rotation

Pay rate: Competitive

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at. We're here to help!

To provide a professional and effective security presence, ensuring the safety and security of employees, visitors, contractors, property, and assets. The successful candidate will carry out security duties including access control, CCTV monitoring, site patrols, incident reporting, and response to emergencies.

Key Responsibilities

Security Duties

• Maintain a visible security presence throughout the site.
• Conduct regular internal and external patrols.
• Monitor and control access and egress points.
• Verify identification and credentials of visitors, contractors, and staff.
• Preventunauthorizedaccess, theft, damage, or criminal activity.
• Respond promptly to security incidents, alarms, and emergencies.

CCTV Monitoring

• Monitor CCTV systemsin accordance withcompany procedures and data protection regulations.
• Identifyand report suspicious activity or security breaches.
• Maintainaccuraterecords of CCTV incidents and observations.
• Assistmanagement and law enforcement with CCTV footage reviews whenrequired.
• Ensure all CCTV equipment is operational and report faultsimmediately.

Safety & Compliance

• Conduct routine health and safety inspections.
• Report hazards, maintenance issues, and security concerns.
• Assistwith emergency evacuations and fire alarm activations.
• Follow all site-specific security procedures and company policies.

Administration & Reporting

• Complete daily occurrence books, incident reports, and shift handover notes.
• Record visitor, contractor, and vehicle movements accurately.
• Maintain clear communication with site management and fellow security personnel.
• Produce detailed written reports following incidents.

Requirements

• Valid SIA Door SupervisorLicence.
• Previousexperience in a security role.
• Experience monitoring CCTV systems.
• Good communicationand customer service skills.
• Ability to remain calm under pressure.
• Strong observation and attention to detail.
• Ability to work independently and as part of a team.
• Basic IT andreport-writingskills.
• Flexible approach to working days, nights, weekends, and public holidays.

Desirable Requirements

• CCTV Public Space Surveillance (PSS)Licence.
• First Aid qualification.
• Experience within retail enviroment
• Knowledge of health and safety procedures.