CCTV Investigations Analyst – Real-Time Monitoring

Argenbright Security Europe Limited; Manchester; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Access XD Recognition – Rewards andamp

Apprenticeship Opportunities

Employee of the Month Scheme

110% Club – Wage advances

Stream – Flexible Pay Access

Employee Assistance Programme (EAP)

Career Progression Opportunities

Ongoing Training and Development

Job summary

Argenbright Security Europe Limited (ASEL) is seeking a CCTV Investigations Analyst to monitor live feeds, analyse incidents and support loss prevention within a fast-paced control room.

The role requires sharp attention to detail, strong situational awareness and the ability to make quick, accurate decisions under pressure. Prior security control room experience is preferred, with the SIA PSS licence being mandatory.

Qualifications

• Minimum GCSEs in English and Mathematics.
• SIA CCTV Public Space Surveillance (PSS) licence mandatory.
• Further education in Security, Criminology, IT desirable.

Responsibilities

• Monitor multiple CCTV feeds to identify potential incidents or risks
• Investigate incidents using video footage, system data and analytical tools
• Produce accurate incident reports and escalated findings to the appropriate teams
• Support real-time investigations and live monitoring operations
• Maintain compliance with company security, data protection and privacy standards
• Contribute to the continuous improvement of control room processes and efficiency
• Ensure all systems are operational and promptly report any faults or downtime
• Collaborate closely with analysts, operations managers and field teams

Skills

Analytical skills

Observational skills

Written communication

Verbal communication

Calm under pressure

Attention to detail

Education

GCSEs in English and Mathematics

Security/Criminology/IT qualifications desirable

Job description

Argenbright Security Europe Limited (ASEL) is seeking a CCTV Investigations Analyst to monitor live feeds, analyse incidents and support loss prevention within a fast-paced control room.

The role requires sharp attention to detail, strong situational awareness and the ability to make quick, accurate decisions under pressure. Prior security control room experience is preferred, with the SIA PSS licence being mandatory.