CCTV/Duty Controller

Office Angels; City Of London; Sur place; GBP 32 000 - 39 000; Plein temps

Avantages offerts par ce poste

40-hour work week

Pension

24 days annual leave

Private health care

Parking at the depot

On-the-job training (6-8 weeks)

Résumé du poste

Office Angels is seeking a dedicated CCTV/Duty Controller to support London’s key transportation network in Blackwall, Greater London. You will monitor the network, respond to incidents, and manage tunnel CCTV, closures, and incident reporting.

The role includes on-site reception duties and log maintenance, with a 40-hour week and included benefits. We offer a pension, 24 days annual leave, private health care, parking at the depot, and 6–8 weeks of on-the-job training.

Qualifications

• Proactive individual with strong observational skills.
• Excellent communication abilities to liaise with various stakeholders.
• Experience in monitoring systems or incident response is preferred.
• Commitment to safety and operational excellence.

Responsabilités

• Monitor the network to ensure safety and efficiency.
• Oversee the Tunnel CCTV system and detect hazards or debris.
• Manage tunnel closure procedures and prepare detailed reports.
• Record incidents and liaise with Emergency Services as needed.
• Maintain on-site reception duties and handle deliveries.
• Update vehicle allocation logs and maintain key holding.

Connaissances

Observational skills

Communication skills

Incident monitoring

Safety mindset

Description du poste

CCTV/Duty Controller - Blackwall, Greater London

Salary: 35k

• 40-hour work week
• Pension, 24 days annual leave, private health care, parking at the depot
• 6 to 8 weeks on-the-job training
• Hours: Shift pattern: 5 days in, 3 days off, with morning shift from 5am to 1pm, afternoon shift from 1pm to 9pm and night shift from 9pm to 5am
• Must be flexible to the shift pattern above on rotation

Join Our Team as a CCTV/Duty Controller!

Are you ready to make a significant impact on the safety and efficiency of one of London's key transportation networks? We are seeking a dedicated and proactive CCTV/Duty Controller to join our dynamic team based in Blackwall, Greater London.

We are a leading organisation responsible for the maintenance and management of a vital 25-km stretch of highway in London. Our commitment to excellence ensures that we deliver the highest standards of safety and operational effectiveness.

Your Role

As a CCTV/Duty Controller, you will play a crucial role in monitoring the network, ensuring rapid response to incidents, and maintaining seamless operations on our highways and tunnels. This safety‑critical position involves:

• Ensure the ongoing operations are safe, effective, and efficient
• Oversee the Tunnel CCTV system, keeping an eye out for any hazards or debris
• Manage tunnel closure procedures and prepare detailed reports
• Record all incidents, accidents, and near misses in the IOI system
• Liaise with Emergency Services and relevant authorities as necessary
• Maintain communication with the Operations and Maintenance team concerning any major incidents
• Provide on‑site office and reception duties, including handling deliveries and managing petty cash
• Update vehicle allocation logs and maintain key holding for vehicles and buildings
• Support the Head of Operations and Maintenance with administrative tasks as needed.

What We're Looking For

• A proactive individual with strong observational skills.
• Previous experience in a similar position
• Excellent communication abilities to liaise with various stakeholders.
• Experience in monitoring systems or incident response is preferred.
• A commitment to safety and operational excellence.

What We Offer

• A vibrant and supportive work environment.
• Opportunities for professional growth and development.
• The chance to make a difference in the community by ensuring safe and efficient road management.

We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels UK is an Equal Opportunities Employer.