CCTV Controller

Securitas; Leeds; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

Health & wellbeing support

Pension & financial wellbeing

Life assurance

EV Schemes

Job summary

Securitas Leeds is seeking a CCTV Controller to monitor surveillance, respond to incidents, and uphold safety protocols across sites. You’ll be the central point in 24/7 operations, staying alert and making quick, accurate decisions.

The role requires a valid SIA CCTV licence, 2 years in security or control-room work, strong communication and IT skills, and the ability to work 12-hour shifts on a 4-on/4-off cycle, days and nights.

Qualifications

• Valid SIA CCTV Licence (essential).
• Must be a British national by birth or have held a British passport for at least 5 years.
• 5-year checkable work history.
• Willingness to obtain SC clearance.
• Experience in a control room environment.

Responsibilities

• Monitor CCTV, Access Control, Alarm & Detection Systems
• Report faults and security incidents promptly
• Oversee security personnel performance and appearance
• Ensure compliance with client protocols
• Support management with improvements and best practices
• Participate in tech trials and promote user adoption

Skills

Office 365

Excel

Word

Clear communication

Attention to detail

Proactive mindset

Control room experience

British nationality eligibility

Tools

Control room software

Security systems

Job description

At Securitas, we’re dedicated to protecting what matters most. With over 300,000 employees worldwide, we offer innovative security solutions tailored to each client’s needs. From on-site officers to advanced surveillance, we use the latest technology to deliver top-tier protection.

Be part of a trusted team, where your contribution makes a real difference in safeguarding people, assets, and information. Join us today and help create safer environments for businesses and communities!

Job Description

CCTV Controller – Leeds
£15.49 per hour | 12-Hour Shifts | 4 on 4 off | Days & Nights
Permanent Role with Securitas

As a CCTV Controller you will be the central point of security operations — monitoring surveillance systems, identifying and escalating incidents, and ensuring safety protocols are followed at all times. From real-time decision‑making to using advanced technology, this role is all about staying alert, calm under pressure, and responsive.

What You’ll Be Doing:

• Monitoring CCTV, Access Control, Alarm & Detection Systems
• Reporting equipment faults and security incidents accurately and promptly
• Overseeing security personnel performance and appearance
• Ensuring compliance with company and client protocols
• Supporting management with continuous improvement and best practices
• Participating in tech trials and promoting user adoption

Qualifications

What You’ll Bring:

• IT skills the use of Office 365 i.e Excel. word
• A background in security, contact centre work, or customer-facing roles
• Tech-savviness and a genuine interest in learning new systems
• Clear communication skills – written and verbal
• A professional, approachable attitude with strong attention to detail
• A proactive mindset with a commitment to excellent service
• Valid SIA CCTV Licence
• Previous experience in a control room environment
• Familiarity with security systems and site layouts
• Confidence using software and digital reporting too
• 2 years experience

Additional Information

Qualifications

• Valid SIA and CCTV Licence (essential)
• Excellent communication skills and a customer‑focused approach
• Ability to remain calm under pressure and act decisively when necessary
• Must be a British national by birth or have held a British passport for a minimum of 5 years
• Must have a 5‑year checkable work history
• Must be willing and able to obtain SC clearance

Ready to make a difference?

At Securitas, our values of Integrity, Vigilance and Helpfulness guide everything we do. We believe in making a clear promise to our people:

• Opportunity – Seeing potential in every person
• People – Putting people at the heart of what we do
• Purpose – Making your world a safer place

So what happens next?

Our Talent Team reviews every application carefully and is here to support you throughout the process. Whatever the outcome, you'll always hear back from us.

Creating spaces for you to belong

We're proud to be a Level 2 Disability Confident Employer and are committed to creating an inclusive workplace where everyone can thrive. Through our networks, partnerships and celebrations throughout the year, we're building a culture where differences are valued and people can be themselves.

Ready to see a rewarding world?

• Employee discounts with leading global and local brands.
• Health and wellbeing support, 24/7 online GP services.
• Pension and financial wellbeing resources and support.
• Life assurance for added peace of mind.
• Employee eligibility to EV Schemes (Subject to graded benefits).

Join a team that values your contribution, supports your growth and helps you build a rewarding career.