Security Officer

Carlisle Support Services; Ascot; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Pension scheme

Health plans

Wagestream

Discounts and rewards (Fizz Benefits)

Employee Assistance Program

Refer a Friend scheme

Raceday and holiday cover shifts

Job summary

Carlisle Support Services is seeking enthusiastic, reliable individuals to join our team at Ascot Racecourse. The role involves customer-facing security duties, site patrols, CCTV monitoring, and access control, with full training and ongoing support provided to help you succeed.

Successful candidates will join a team serving prestigious clients and will have opportunities for additional shifts during racedays and holidays.

Qualifications

• Must be at least 18 years old.
• SIA Guarding or Door Supervision licence is essential.
• CCTV licence is essential.
• Full UK driving licence is preferable.
• 5 years of checkable work and address history.

Responsibilities

• Carry out physical site patrols and CCTV monitoring.
• Manage access control and accreditation duties.
• Provide reception and customer-facing support.
• Respond to incidents and complete incident reports.
• Assist with security documentation and reporting.
• Monitor alarms and security issues and take appropriate action.
• Control site access and perform regular security checks.
• Support emergency procedures as required.
• Notify defects or hazards to the security team.
• Contribute to the wider security operation at Ascot Racecourse.

Skills

SIA Guarding

CCTV licence

Full UK driving licence

5 years checkable history

Job description

The Benefits

• A competitive hourly rate of pay – paid monthly


• Access to Company Pension Scheme after qualifying period


• Health and Wellbeing Plans


• Wagestream - financial flexibility and instant access to earned and authorised wages


• Fizz Benefits – discounts, rewards, and benefits, helping you save money every day


• Employee Assistance Program


• Refer a Friend Scheme


• Additional shifts available for racedays and holiday cover

The Role

Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our team, working with our prestigious clients. If this sounds like you, and you’re willing to learn new skills to develop your career, we promise to provide full training and all the support you’ll need to help you to succeed.

Responsibilities

The position is customer-facing and will involve some reception duties. The successful candidate will be required to carry out a range of security responsibilities, including:

• Physical patrols of the site


• CCTV monitoring and patrols


• Dealing with accreditation and access control


• Reception and customer facing duties


• Dealing with and reporting incidents


• Completing incident reports and relevant security documentation


• Responding to alarms and security issues


• Monitoring and controlling access to the site


• Carrying out regular security checks
  
• Supporting emergency procedures when required


• Reporting any defects, hazards or security concerns


• General security duties


• Supporting the wider security operation at Ascot Racecourse

Is this you

• At least 18 years old


• SIA Guarding or Door Supervision licence - essential


• CCTV licence- essential


• Full UK driving Licence - preferable


• 5 years checkable work and address history


• Reliable, punctual, flexible, and smart in appearance


• Friendly, approachable, and always professional


• Enthusiastic and motivated to do a great job


• Ideally some experience within a Security environment or a customer facing role


• Able to interact with clients and customers in a positive manner


• Some experience working within a Security environment and working as part of a team


• Effective people skills, able to interact with clients and customers in a positive manner

The successful candidate will need to be confident dealing with customers, visitors and contractors, as well as being comfortable working independently and making appropriate decisions when dealing with incidents or security concerns.

Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport, driving licence, utility bill dated in the last 3 months, HMRC letter, original bank statement, original birth certificate or a valid share code.

About Us

We’re proud to work with some of the UK’s most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK.

We’re committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers, and those with a passion for making a difference.

Equality, Diversity, and Inclusion

At Carlisle, Equality, diversity, and inclusion is a core focus in all areas of employment. This includes recruitment and selection, training and development, and promotion. We actively encourage applications from underrepresented groups. We judge all candidates solely on merit and ability.

We employ amazing individuals from all races, genders, sexual orientations, and religions. We have a culture where employees can feel appreciated and valued at work. This culture is free from unlawful or unfair discrimination and values diversity.

We always treat each other fairly and with dignity and respect. Creating an environment where we can all do something amazing for the company and ourselves.