CCS Service Facilitator – Human Services

Nichols College; Dudley; Hybrid; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated CCS Service Facilitator to empower individuals facing mental health and substance use challenges. This full-time role involves providing compassionate case management and coordinating essential community services. With a focus on trauma-informed care, you will work within a supportive team, ensuring clients receive the advocacy and resources they need. The position offers a flexible schedule with some remote work options, competitive hourly wages, and a comprehensive benefits package, including health, dental, vision insurance, and retirement plan participation. If you are passionate about making a difference in the community, this opportunity is perfect for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

PTO (Paid Time Off)

Retirement Plan Participation

Qualifications

• Bachelor’s degree preferred in a human service field.
• Two years of experience in mental health or substance use programs.

Responsibilities

• Provide case management services within CCS Program guidelines.
• Coordinate community services and monitor client progress.

Skills

Case Management

Crisis Intervention

Advocacy

Documentation

Education

Bachelor’s degree in Human Services

Experience in Mental Health/Substance Use

Job description

Recruitment began on May 6, 2025

and the job listing Expires on June 30, 2025

Oneida County is accepting applications to fill a full time CCS (Comprehensive Community Services) Service Facilitator position within the Oneida County Human Service Department. Oneida County Human Service is a Trauma Informed Agency that empowers, educates and supports agency staff to provide services in a caring, compassionate and safe environment.

JOB DUTIES: The CCS Program is for people of all ages who live with either a mental illness and/or substance use disorder. This position provides case management services to individuals within the guidelines and requirements of the CCS Program. Duties include completing initial intake referrals, working cooperatively to determine eligibility for services, locating, managing and coordinating community services; completing monthly review of client progress; monitors and maintains documentation of program requirements, client records and quality of care; and provides information and referral, advocacy, and crisis intervention. Through the Tri-County CCS Consortium, Oneida County serves Forest, Oneida and Vilas Counties. Positions are available in all three counties, with offices located in Crandon, Rhinelander and Eagle River. Excellent training and supervision is provided.

EDUCATION AND QUALIFICATIONS: A Bachelor’s degree from an accredited school in a human service field is preferred however, other Bachelor’s degrees may be considered. Applicants with at least two years of recent experience working with individuals in program(s) addressing mental health and/or substance use disorder is preferred. Applicants with other combinations of education and experience that allows them to perform the essential duties and responsibilities may be considered.

WAGES AND BENEFITS: Starting 2025 wage for this position is $29.43 per hour plus benefits including affordable health, dental and vision insurance, participation in the Wisconsin Retirement System and a PTO (Paid Time Off) package with the ability to carry unused PTO into future years.

WORK HOURS AND SCHEDULE: Position works 40 hours per week, Monday through Friday from 8 am to 4:30 pm with some schedule flexibility and limited remote work options.

HOW TO APPLY: Complete job description and required Oneida County application can be obtained at www.oneidacountywi.gov . Completed application, resume and college transcripts can be mailed to Oneida County LRES, P.O. Box 400, Rhinelander, WI 54501 or emailed to [e-mail] .

Applications will be accepted until the positions are filled.

Oneida County is an Equal Opportunity Employer