Catering Supervisor

Royal Hospital Chelsea; Greater London; On-site; GBP 28,000 - 36,000; Full time

Job summary

The Royal Hospital Chelsea in London, SW3, is seeking a Great Hall Supervisor to oversee the smooth service of meals to Chelsea Pensioners and guests. You will work with the Catering team, report to the Head of Catering, and help maintain high standards while supporting your team.

You will supervise meal service, coordinate staff rotas, ensure food hygiene and safety, manage day-to-day staffing, support training, and keep catering equipment and consumables stocked.

Qualifications

• Experience supervising a team in a similar environment.
• Good communication skills and a strong customer-care focus.
• Knowledge of food hygiene requirements; COSHH awareness; First Aid and Intermediate Food Hygiene qualifications.

Responsibilities

• Supervise meal service, ensuring the Great Hall and catering equipment are prepared, cleaned and maintained to a high standard.
• Coordinate staff rotas within agreed staffing levels, seeking authorisation for overtime and agency cover.
• Maintain hygiene, health and safety standards across the Great Hall and kitchen areas.
• Manage day-to-day staffing matters in line with Royal Hospital Chelsea procedures.
• Support staff training and ensure mandatory training requirements are met.
• Account for catering equipment and keep essential consumables readily available.

Skills

Team supervision

Communication skills

Customer care focus

Job description

The Royal Hospital Chelsea is an historic institution and home to the iconic Chelsea Pensioners. Since 1692, we have provided care, comradeship, and support to veterans of the British Army. Today, we are a unique community where heritage, innovation, and excellence come together to make a meaningful difference to the lives of our Pensioners, staff, volunteers, and visitors.

The RHC Way

The RHC Way is at the heart of everything we do. Developed by colleagues from across the Hospital, it brings our values to life through the behaviours that shape our culture and strengthen our community. Guided by Compassionate Approach, Community Spirit, and Courageous Engagement, we foster an inclusive environment where people are treated with dignity and respect, work collaboratively, and are empowered to make a positive difference every day.

About the role

As Great Hall Supervisor at the Royal Hospital Chelsea, you will oversee the smooth and efficient service of meals to Chelsea Pensioners and guests. Working within the Catering team and reporting to the Head of Catering, you will help create a welcoming dining environment, maintain high standards and support your team to deliver an excellent service.

Supervise meal service, ensuring the Great Hall and catering equipment are prepared, cleaned and maintained to a high standard.

Coordinate staff rotas within agreed staffing levels, seeking authorisation for overtime and agency cover.

Maintain hygiene, health and safety standards across the Great Hall and kitchen areas.

Manage day-to-day staffing matters in line with Royal Hospital Chelsea procedures.

Support staff training and ensure mandatory training requirements are met.

Account for catering equipment and keep essential consumables readily available.

About You

You will have experience supervising a team in a similar environment, with good communication skills and a strong customer-care focus. Self-motivated and collaborative, you will take pride in delivering a high-quality service and supporting your colleagues.

You will understand food hygiene requirements, have knowledge of COSHH, and hold a First Aid qualification and food hygiene qualifications to Intermediate Standard.

Above all, you will bring kindness, respect and integrity to your work, reflecting the RHC Way through a compassionate approach, community spirit and courageous engagement.

Proud member of the Disability Confident employer scheme

Catering Supervisor

Company: Royal Hospital Chelsea Hours: Full-time Location: London, SW3 4SR Working pattern: On-site Job type: Permanent Posting date: 3 Nov 2026 Closing date: 3 Dec 2026

Summary

About the Royal Hospital Chelsea

The Royal Hospital Chelsea is an historic institution and home to the iconic Chelsea Pensioners. Since 1692, we have provided care, comradeship, and support to veterans of the British Army. Today, we are a unique community where heritage, innovation, and excellence come together to make a meaningful difference to the lives of our Pensioners, staff, volunteers, and visitors.

The RHC Way

The RHC Way is at the heart of everything we do. Developed by colleagues from across the Hospital, it brings our values to life through the behaviours that shape our culture and strengthen our community. Guided by Compassionate Approach, Community Spirit, and Courageous Engagement, we foster an inclusive environment where people are treated with dignity and respect, work collaboratively, and are empowered to make a positive difference every day.

About the role

As Great Hall Supervisor at the Royal Hospital Chelsea, you will oversee the smooth and efficient service of meals to Chelsea Pensioners and guests. Working within the Catering team and reporting to the Head of Catering, you will help create a welcoming dining environment, maintain high standards and support your team to deliver an excellent service.

Main key responsibilities

Supervise meal service, ensuring the Great Hall and catering equipment are prepared, cleaned and maintained to a high standard.

Coordinate staff rotas within agreed staffing levels, seeking authorisation for overtime and agency cover.

Maintain hygiene, health and safety standards across the Great Hall and kitchen areas.

Manage day-to-day staffing matters in line with Royal Hospital Chelsea procedures.

Support staff training and ensure mandatory training requirements are met.

Account for catering equipment and keep essential consumables readily available.

About You

You will have experience supervising a team in a similar environment, with good communication skills and a strong customer-care focus. Self-motivated and collaborative, you will take pride in delivering a high-quality service and supporting your colleagues.

You will understand food hygiene requirements, have knowledge of COSHH, and hold a First Aid qualification and food hygiene qualifications to Intermediate Standard.

Above all, you will bring kindness, respect and integrity to your work, reflecting the RHC Way through a compassionate approach, community spirit and courageous engagement.

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.