Great Hall Catering Supervisor - Lead Service & Training

Royal Hospital Chelsea; Greater London; On-site; GBP 28,000 - 36,000; Full time

Job summary

The Royal Hospital Chelsea in London, SW3, is seeking a Great Hall Supervisor to oversee the smooth service of meals to Chelsea Pensioners and guests. You will work with the Catering team, report to the Head of Catering, and help maintain high standards while supporting your team.

You will supervise meal service, coordinate staff rotas, ensure food hygiene and safety, manage day-to-day staffing, support training, and keep catering equipment and consumables stocked.

Qualifications

• Experience supervising a team in a similar environment.
• Good communication skills and a strong customer-care focus.
• Knowledge of food hygiene requirements; COSHH awareness; First Aid and Intermediate Food Hygiene qualifications.

Responsibilities

• Supervise meal service, ensuring the Great Hall and catering equipment are prepared, cleaned and maintained to a high standard.
• Coordinate staff rotas within agreed staffing levels, seeking authorisation for overtime and agency cover.
• Maintain hygiene, health and safety standards across the Great Hall and kitchen areas.
• Manage day-to-day staffing matters in line with Royal Hospital Chelsea procedures.
• Support staff training and ensure mandatory training requirements are met.
• Account for catering equipment and keep essential consumables readily available.

Skills

Team supervision

Communication skills

Customer care focus

Job description

The Royal Hospital Chelsea in London, SW3, is seeking a Great Hall Supervisor to oversee the smooth service of meals to Chelsea Pensioners and guests. You will work with the Catering team, report to the Head of Catering, and help maintain high standards while supporting your team.

You will supervise meal service, coordinate staff rotas, ensure food hygiene and safety, manage day-to-day staffing, support training, and keep catering equipment and consumables stocked.