Catering Operations Manager

Arena Racing Company; Bath; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading UK racecourse operator is seeking a Catering Operations Manager for Bath Racecourse. This role involves overseeing the professional and efficient operation of catering and events, ensuring a high standard of service. The ideal candidate will possess strong leadership skills and have at least 2 years of experience in a similar position. Responsibilities include managing budgets, ensuring adherence to policies, and delivering successful events. Competitive perks are offered, including annual passes and employee discounts.

Benefits

Annual passes to attend any of our 21 venues

Discounted food & ARC days out

Cycle to work scheme

Holiday allowance increasing with length of service up to 28 days

Company life assurance scheme

Discretionary group annual bonus schemes

Support with study through our study assistance schemes

Qualifications

• Proven leadership skills to motivate and manage all levels of staff.
• Strong experience in food production, food handling, and visual presentation.
• 2+ years in a similar chef/manager position.

Responsibilities

• Manage the catering operation at Bath Racecourse efficiently and profitably.
• Deliver all events to a high standard while adhering to budget.
• Work closely with HR to manage staffing and compliance with policies.

Skills

Leadership skills

Proficient in IT (Word and Excel)

Food production and handling

Good communication skills

Ability to meet deadlines and work under pressure

Knowledge of food principles

Education

Culinary education (2 years)

Job description

Overview

We are looking for a passionate and knowledgeable Catering Operations Manager to join the team at Bath Racecourse.

What is ARC?

We embrace diversity

We develop our people

We care for our visitors

We think about our impact

We are proud of our sport

Work Perks of being a Catering Operations Manager...

• Annual passes to attend any of our 21 venues
• Discounted food & ARC days out
• Cycle to work scheme
• Holiday allowance increasing with length of service up to 28 days
• Company life assurance scheme
• Discretionary group annual bonus schemes to reward your hard work
• Support with study through our study assistance schemes

And so much more…

Responsibilities

• To work closely with the Executive Director and other catering team members to collectively deliver the annual budget for all catering department income and expenditure.
• Delivery of raceday spend per head, raceday labour costs and non-raceday labour costs in accordance with budgets.
• Ensure the accurate production of documentation for the monthly management accounts including monthly stock take, labour analysis, analysis of outlet by outlet takings.
• To at all times adhere to and maintain the cash handling and security procedures for events in accordance with Bath Racecourse and ARC policies and procedures.
• Work alongside the commercial team and Head Chef to propose innovative and creative product offerings, developing packages and sales strategies to achieve both raceday and non-raceday income targets.
• Work with the sales team to maximise as far as possible the profit for all raceday and non-raceday events.
• Work with the Head Chef and regional Staffing Manager to ensure the delivery of budgeted labour percentages for all raceday and non-raceday events. Agree forecasted variances in advance with the Financial Controller and Executive Director.
• Achieve wet COS budgets through management of pricing along with careful stock control, minimising wastage and preventing stock shrinkage.
• Delivery of all raceday and non-raceday events to a high standard.
• Planning and communication of weekly rotas for the conference & events supervisor and Bar & Cellar Manager in accordance with event and operational requirements, including non-catered events. Work with other teams as necessary to fulfil requirements. Ensure appropriate duty management of events by licenced individuals.
• Instruct, supervise and assist your direct reports in their relevant duties.
• Work closely with the Regional HR Manager to ensure adherence to all ARC HR policies and procedures including reporting and management of sickness or absenteeism; planning and approval of annual leave / holiday, 1-1s, objectives and annual appraisals.
• Undertake licensee responsibilities as required including the duties of Designated Premises Supervisor. Ensure relevant legislation with regard to sale of alcohol is adhered to across the site

About the role

The Catering Operations Manager will undertake responsibility forthe professional, efficient, profitable and cost-effective operation of catering and events at Bath Racecourse through instructing and managing the relevant teams to co-ordinate and facilitate all events hosted at the Racecourse to the highest possible standards.

To at all times act as an ambassador for Bath Racecourse and ARC, leading by example as part of the racecourse management team and demonstrating appropriate and effective communication, able decision making and the efficient deployment of resources.

The person we are looking for as a Catering Operations Manager has…..

• Proven leadership skills and ability to motivate and manage all levels of staff.
• Proficient in IT in Word and Excel.
• Strong experience in food production, food handling, and visual presentation of the food.
• Good communication skills
• 2 years in experience in similar chef / manager position
• Ability to meet deadlines and work under pressure
• Advance knowledge of food principles and practices
• 2 years in culinary education

We are on a thrilling journey. So, to join us at our next destination, be part of a winning team and to learn more about our company and this exciting opportunity apply today.

At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.