Catering Manager

Focus Resourcing; South Benfleet; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Bonus

Job summary

Focus Resourcing Limited is seeking a hands-on Sales Operations Manager to lead a team of 18 Catering Drivers and Sales Assistants, driving daily targets and expanding the customer base. The role blends field activity with leadership responsibilities and daily coordination.

The position offers a £40,000 salary with a healthy bonus, working Monday to Friday, 7.00am–3.30pm, on-site. You will recruit, schedule, monitor safety/compliance, and help grow the business through direct customer engagement.

Qualifications

• Face-to-face sales experience, ideally in a sales-target driven role.
• Confident communication and customer service experience.
• Team management experience is essential.
• Catering/hospitality experience is desirable.
• Motivated, positive individual with proactivity.
• Ability to organise a busy workload and remain calm under pressure.
• Proficient in Microsoft Excel, Word and Outlook.

Responsibilities

• Oversee a team of 18 Catering Drivers and Sales Assistants.
• Brief staff for the day ahead and at the end of each day.
• Out on deliveries with the team to learn areas and core customers.
• Build and monitor sales through face-to-face interaction.
• Ensure staff follow safety rules and company procedures.
• Organise team holiday rota.
• Manage and monitor absence, arranging appropriate coverage.
• Handle complaints and assist with recruitment.

Skills

Face-to-face sales experience

Confident communication

Team management

Organisational skills

Customer service experience

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Sales Operations Manager required to join an established business in what will be a hands‑on role, managing a team of 18 Catering Drivers, ensuring daily targets are achieved, growing the customer base and opportunities. Salary is £40,000, plus bonus. Working hours are Monday - Friday, 7.00am - 3.30pm.

Duties:

• Oversee a team of 18 Catering Drivers, Sales Assistants
• Brief staff for the day ahead and at the end of each day
• Out on the deliveries with the team learning the areas and core customer base
• Build and monitor sales through face to face interaction
• Ensure staff follow safety rules and company procedures
• Organise team holiday rota
• Manage and monitor absence, arranging appropriate coverage using internal covers or personal intervention
• Manage complaints
• Assist with recruitment for the team

Benefits:

• £40,000 per annum
• Healthy and achievable bonus

Experience required:

• Previous face to face experience, ideally in a sales target driven capacity
• Confident communication skills, excellent customer service experience
• Team management experience is essential
• Catering, hospitality experience is desirable
• A motivated, and positive individual, with get up and go!
• Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks
• PC literate with Microsoft Excel, Word and Outlook skills