Catering Manager

Mitie; London Borough of Enfield; On-site; GBP 19,000 - 27,000; Full time

Job summary

Mitie is seeking an experienced Catering Manager to oversee two on-site kitchens, delivering high-quality meals across shifts. You will lead a diverse team, manage food orders, stock control, and ensure food safety and hygiene standards.

Role involves menu planning, client relations, rostering using Mitie's Workplace Plus, and financial tasks such as cash handling and banking. Excellent leadership and organisational skills are essential.

Qualifications

• Experience in catering management or supervision.
• Familiar with Mitie's Workplace Plus and Saffron System is a plus.
• Level 3 Food Safety certification desirable; training provided.
• Strong leadership and organizational skills.

Responsibilities

• Oversee day-to-day operations of the unit and ensure high-quality meals.
• Create and manage staff rotas using Mitie's Workplace Plus system.
• Manage food orders, deliveries and stock control using Saffron System.
• Ensure compliance with food safety regulations and allergen controls.
• Assist with menu creation and promotions across sites.
• Attend KPI meetings and client relations discussions.
• Handle cash control and banking responsibilities.
• Manage staff absences and maintain a positive working environment.

Skills

Catering management

Leadership

Team management

Food safety awareness

Communication skills

Education

Level 3 Food Safety certification

Tools

Workplace Plus

Saffron System

Job description

Hours: 40 hours per week over the following shifts:

• Sunday 1pm to 6pm & Monday to Friday 7am to 7.30pm
• Once a month night shift

Salary: £16.39 per hour

About the Role

We are looking for an experienced and dynamic Catering Manager to oversee the smooth operation of facilities on-site across two Kitchens, ensuring the delivery of high-quality home-cooked meals across all shifts. You will be responsible for managing a diverse team, food orders, stock control, and maintaining high standards of food safety and hygiene. The successful candidate will play an integral role in both day-to-day operations and long-term strategy, including menu planning and client relations.

Key Responsibilities

• Team & Operations Management:Oversee the day-to-day operations of the unit, ensuring the team is running efficiently and providing high-quality meals. Assist with on-site cover as needed.
• Staff Scheduling:Create and manage staff rotas using Mitie's Workplace Plus system.
• Food Ordering & Stock Control:Manage food orders, deliveries, and stock control using Mitie's Saffron System.
• Food Safety & Allergen Management:Ensure adherence to food safety regulations and allergen control. Government allergen training required (can be provided).
• Menu Creation & Promotions:Assist with the creation of menus (standardized across 7 sites) and help plan theme days and promotions to engage customers.
• Client Relations:Attend colleague engagement meetings and monthly KPI meetings to discuss performance and client relations.
• Financial Management:Handle cash control, safe checks, and banking responsibilities.
• Staff Well-being:Manage staff absences, return-to-work procedures, and ensure a positive working environment for all team members.

Requirements

• Background in catering at a Cooking & supervisory or management level.
• Experience using catering management software, including Mitie's Workplace Plus and Saffron System (desirable but not essential).
• Level 3 Food Safety certification is desirable; however, training will be provided.
• Government allergen training (can be provided).
• An understanding of the Food Safety Management System.
• Strong leadership and team management skills.
• Ability to handle financial tasks such as cash control and safe checks.
• Excellent communication and organizational skills.