Catering Sales Operations Manager – Lead 18-Driver Team

Focus Resourcing Limited; South Benfleet; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Bonus

Job summary

Focus Resourcing Limited is seeking a hands-on Sales Operations Manager to lead a team of 18 Catering Drivers and Sales Assistants, driving daily targets and expanding the customer base. The role blends field activity with leadership responsibilities and daily coordination.

The position offers a £40,000 salary with a healthy bonus, working Monday to Friday, 7.00am–3.30pm, on-site. You will recruit, schedule, monitor safety/compliance, and help grow the business through direct customer engagement.

Qualifications

• Face-to-face sales experience, ideally in a sales-target driven role.
• Confident communication and customer service experience.
• Team management experience is essential.
• Catering/hospitality experience is desirable.
• Motivated, positive individual with proactivity.
• Ability to organise a busy workload and remain calm under pressure.
• Proficient in Microsoft Excel, Word and Outlook.

Responsibilities

• Oversee a team of 18 Catering Drivers and Sales Assistants.
• Brief staff for the day ahead and at the end of each day.
• Out on deliveries with the team to learn areas and core customers.
• Build and monitor sales through face-to-face interaction.
• Ensure staff follow safety rules and company procedures.
• Organise team holiday rota.
• Manage and monitor absence, arranging appropriate coverage.
• Handle complaints and assist with recruitment.

Skills

Face-to-face sales experience

Confident communication

Team management

Organisational skills

Customer service experience

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Focus Resourcing Limited is seeking a hands-on Sales Operations Manager to lead a team of 18 Catering Drivers and Sales Assistants, driving daily targets and expanding the customer base. The role blends field activity with leadership responsibilities and daily coordination.

The position offers a £40,000 salary with a healthy bonus, working Monday to Friday, 7.00am–3.30pm, on-site. You will recruit, schedule, monitor safety/compliance, and help grow the business through direct customer engagement.