Catering Front of House Supervisor - Menu & Service Leader

OCS Group; Lutterworth; Remote; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Award-winning employer

Digital learning

Flexible pay options

Job summary

OCS UK & Ireland is seeking a Front of House Catering Supervisor to lead day-to-day operations, plan menus, monitor food quality, and ensure exemplary customer service within our catering services.

You will manage the FOH team, oversee stock, cost control, health and safety compliance, and work with Excel for reporting, all while supporting a culture of Trust, Respect, Unity and Empowerment.

Qualifications

• Prior experience in a similar role within contract catering is required.
• Knowledge of food hygiene and health and safety is essential.
• Proven track record in supervising a team and leadership is crucial.

Responsibilities

• Support the Front of House day-to-day operations to run smoothly and efficiently.
• Assist in creating and planning daily menus that are innovative, cost-effective, and meet dietary requirements.
• Monitor the quality of food and beverages, ensure portion control and high presentation standards.
• Lead and supervise the Front of House catering team, including training staff and managing performance.
• Deliver excellent customer service by addressing client needs and resolving issues promptly.
• Ensure compliance with health and safety regulations, maintain hygiene standards, and keep accurate records.
• Order supplies, manage stock levels, and perform inventory checks.
• Assist in controlling costs to keep the catering service financially viable.

Skills

Team leadership

Customer service

Time management

Organisational skills

Interpersonal skills

Budgeting knowledge

Education

Food Hygiene Level 2

Health & safety knowledge

Tools

Microsoft Excel

Job description

OCS UK & Ireland is seeking a Front of House Catering Supervisor to lead day-to-day operations, plan menus, monitor food quality, and ensure exemplary customer service within our catering services.

You will manage the FOH team, oversee stock, cost control, health and safety compliance, and work with Excel for reporting, all while supporting a culture of Trust, Respect, Unity and Empowerment.