Catering Supervisor

Baxterstorey Uk

Spennymoor

On-site

GBP 21,000 - 27,000

Full time

3 days ago

Be an early applicant

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Employee Assistance Programme

28 days holiday

Ongoing Learning & Training

Occupational Health

Cycle Scheme

Birthday Day Off

Free Meal on Shift

Job summary

Baxterstorey Uk is seeking a Catering Team Leader to supervise General Assistants, train staff, and support efficient catering operations. You will coach team members, monitor performance, and liaise with management on rostering, orders and stock control while upholding food safety and hygiene standards.

The role focuses on delivering quality food service, managing allergen considerations, and maintaining cost-effective operations with a strong emphasis on zero harm and sustainable practices.

Qualifications

Experience leading and coaching a catering team in a fast-paced environment.
Strong communication to brief staff and manage performance.
Commitment to food safety, hygiene and allergen awareness.

Responsibilities

Set to work General Assistants at the start and during shifts.
Deliver on‑the‑job instruction and coaching on food service tasks.
Brief and communicate messages to ensure understanding and competence.
Plan rostering, timesheets, orders, stock control and audits with management.
Ensure food is delivered on time to required quality standards.
Maintain cleaning and hygiene across facilities and equipment.

Skills

Teamwork

Flexibility

Support colleagues

Willingness to learn

Independent work

Can-do attitude

Hygienic approach

Zero harm focus

Education

Food Safety Level 2

Job description

Job Description

Key Areas of Responsibility

Team Leadership/Supervision:

To ‘set to work’ all General Assistants at the start and during their shift.
To ensure all staff are trained and competent, both with on-the-job training, task books and formal training.
To deliver on-the-job instruction and coaching to team members on a range of day‑to‑day work tasks (e.g. till training, cleaning knowledge, portion control, dietary needs, menus, manual handling etc).
To brief and communicate key messages, ensuring full understanding and competence.
To monitor and provide feedback to team members daily, including recognition of good practice, and guidance to improve standards.
To liaise with management to ensure formal follow up processes for any gaps in performance standards, attitude or attendance.
To support team members with customer service skills and knowledge.
To support the planning and checking of a range of management tasks, such as rostering, timesheets, orders, stock control and audits.

Operations:

To carry out a range of catering activities under the direction of the Chef Manager.
To have a basic understanding of Retail, GP and associated costs
To ensure all food is delivered on time to the required quality standards.
To serve food and beverage at additional functions as required by key customers.
To ensure that all service facilities and all equipment are cleaned in accordance with the prescribed method and to the correct schedule.
To assist the manager(s) in planning services in the most efficient manner, taking into account any equipment, cross contamination or allergen constraints.
To ensure catering provision is carried out cost effectively with product rejects and waste within agreed limits.
To ensure all quality records are completed accurately and on time.
To carry out specific food service tasks as required.
To carry out projects or other tasks as requested by management.

Health, Safety, Environmental and Service:

To ensure all work is carried out in accordance with the relevant H&S legislation and Codes of Practice, together with any specific company requirements of key customers.
To organise the ordering of all raw materials, packaging, consumables and cleaning chemicals as and when required.
To advise relevant managers of all planned maintenance required or carried out and any repairs following unplanned breakdowns.
Following the receipt of any customer complaints, assist in investigation of the cause and recommend/implement appropriate corrective action. Work with managers to complete a trend analysis of customer complaints.
To drive and support Zero Harm Culture.

Our Ideal candidate will have the following characteristics in line with our values

Team