Front of House Assistant

WSH Group; East Hagbourne; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Holiday entitlement (28 days incl bank

Birthday leave

Pension & life insurance

Free meals on shift

Cycle to work

Employee assistance programme

Apprenticeships opportunities

Perkbox discounts

Job summary

BaxterStorey is recruiting a Catering Food Service Assistant to join our food service team at a prestigious research facility with a 500-seat Staff Restaurant, Coffee shop and hospitality facilities. You will deliver exceptional service, support food counters, and help maintain cleanliness and presentation.

The role emphasizes customer focus, teamwork and ongoing training, with benefits including holiday entitlement and career development opportunities. DBS checks are required for applicants.

Qualifications

• Experience in large catering outlets is preferred.
• Good Health & Safety knowledge is desirable.
• Flexible with a can-do attitude and customer focus.
• Enthusiastic, organized and attentive to detail.
• Excellent teamwork and collaboration.
• Willing to adapt to shift patterns and duties.

Responsibilities

• Set up and run food counters and service areas.
• Maintain high presentation in displays and counters.
• Keep food pods and restaurant areas clean and tidy at all times.
• Provide friendly, efficient and safe service to customers.
• Ensure prompt and efficient service, exceeding expectations.
• Be visible and approachable to meet customer needs during service.

Skills

Customer service

Team player

Flexible

Organized

Attention to detail

Job description

Contract: 5 over 7 based on 37.5 hours per week

Salary: £13.40 per hour with paid overtime available

• 28 Days holiday including bank holidays
• Plus your birthday off
• 24 week’s enhanced maternity leave
• Secondary carerleave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Access to employee assistance programme
• Cycle to work scheme

Do you exude positivity? Are you personable and attentive? Do you have what it takes to provide service as exceptional as our stunning client spaces? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Food Service Assistant who strives to exceed expectations at every turn. As a trailblazer in the Catering industry, we are excited to open our doors to individuals who share our passion for exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you’re a Catering Food Service Assistantwho thrives on delivering impeccable service in a harmonious and collaborative team, we would love to hear from you. The role will be based at an exciting research facility which include a 500-seat Staff Restaurant, Coffee shop and Hospitality facilities.

Job Description

The essential ingredient at the heart of our business is our people so we are searching for an experienced Catering Food Service Assistantwith a background in exceptional food catering services to join our business and work at one of our highly prestigious B&I settings.

Key Responsibilities

• To assist in the setting up and running of our food counters.
• To help maintain a consistently high level of presentation in food displays and service areas
• To keep the food pods and restaurant areas in a clean and tidy state at all times.
• To provide a friendly, efficient and safe service to all customers.
• To ensure that customers are given a prompt and efficient service and expectations are consistently exceeded.
• To be customer focused at all times, by being visible during service periods, approachable and quick to exceed expectations in fulfilling customer needs.
• To project a willing and helpful attitude to customers; to seek the appropriate knowledge of food items sold through out catering areas and to keep areas and service counters clean and fully stocked.
• To treat your team members at location as you would expect to be treated.
• To co-operate with all team members and undertake duties in all service areas as requested to ensure an efficient and effective service is delivered at all times.
• To attend food safety, health and safety and environmental training courses as required.
• To rigorously follow the unit cleaning schedules.

Qualifications

• Ideally have experience working within large catering outlets
• Have good Health & Safety knowledge
• Flexible with a can-do attitude, customer focused
• Fun and enthusiastic
• Have excellent organization skills
• Demonstrate great attention to detail
• Be a team player, and enjoy succeeding as a team
• Have a flexible approach to work

Additional Information

Baxterstorey is one of the UK’s leading contract caterers, providing fresh innovative food services to Business and Industry. We are a team of experienced professionals who tailor our catering service provision specifically to suit our clients and customer's needs in order to meet the bespoke requirements of each organisations.

To provide our teams with the right skills to succeed in their jobs, we invest in their training and development. Our exceptional teams of seasoned specialists customise our catering services to fit any businesses and satisfy the unique needs of our clients.

We pride ourselves on:

Sustainability

Sustainability is at the heart of our thinking; always mindful of the ethics of our sourcing and how we prepare our meals.

We take nutrition seriously and understand the impact a healthy diet has on the fundamental years of development. Meals are always freshly prepared from scratch and packed with nutritious ingredients.

We offer a wide portfolio of training opportunities and experiences, which attracts chefs who are passionate about culinary excellence and menu innovation to our team.

From tasting tables, theme days and food theatre, to chef demonstrations and supplier showcases, we create engaging and fun dining experiences for our customers. We work together to make mealtimes exploratory, quirky, and fun for our customers, helping them build strong and healthy relationships with food.

Baxterstorey is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of our staff and customers and expect all employees to share this commitment. All roles within STFC RAL are regarded as regulated activity and therefore we require a DBS for all successful applicants. We will also require shortlisted applicants to provide appropriate information regarding their criminal offences.

This appointment is offered on the return of satisfactory professional references.