catering assistant

Mitie; Carlisle; On-site; GBP 22,000 - 23,000; Full time

Job summary

Mitie is seeking a Catering Assistant at Cumberland Infirmary, Carlisle, to deliver excellent service while adhering to cleaning and health & safety standards. You will help prepare and maintain dining areas and handle food service tasks with accuracy.

The role supports a permanent, full-time contract (32.5 hours/week) with a salary of £21,500–£22,000 per year, reflecting focus on customer satisfaction and team collaboration in a hospital environment.

Qualifications

• Previous catering experience in a similar environment (desirable).
• Basic Food Hygiene and Health & Safety certificates (training provided if not held).
• Adequate numeracy, literacy, and communication skills.
• Passion for customer service and ability to work independently and in a team.
• Adaptable, detail-oriented, and confident with strong organisational and time management skills.

Responsibilities

• Prepare and maintain dining and service areas, including furniture, trolleys, and cleaning equipment.
• Serve food in correct portions and wash dishes, cutlery, and catering equipment.
• Clean all catering areas daily and follow health and safety standards.
• Handle cash collection, banking, and maintain records and procedures.
• Communicate effectively with customers, managers, and colleagues to deliver excellent service.

Skills

Customer service

Teamwork

Time management

Numeracy

Literacy

Communication

Adaptability

Education

Basic Food Hygiene

Health & Safety certificates

Job description

At Mitie we bring out the best in places. Unlocking their potential so that everyone looks forward to using them and can do their best work in them. From offices and shopping centres to hospitals and airports, we create better places for the communities we serve to thrive.

We're looking for a Catering Assistant who will deliver excellent service standards, while meeting SLA agreements and adhering to cleaning schedules.

Contract: PermanentType: Full TimeHours: 32.5 per weekPay: £21,500 to £22,000 per annum Location: Cumberland Infirmary, Newtown Road, Carlisle, Cumbria, England, CA2 7HY

Role Responsibilities:

• Prepare and maintain dining and service areas, including furniture, trolleys, and cleaning equipment.
• Serve food in correct portions and wash dishes, cutlery, and catering equipment.
• Clean all catering areas daily and follow health and safety standards.
• Handle cash collection, banking, and maintain records and procedures.
• Communicate effectively with customers, managers, and colleagues to deliver excellent service.

What we're looking for:

• Previous catering experience in a similar environment (desirable).
• Basic Food Hygiene and Health & Safety certificates (training provided if not held).
• Adequate numeracy, literacy, and communication skills.
• Passion for customer service and ability to work independently and in a team.
• Adaptable, detail-oriented, and confident with strong organisational and time management skills.