Catering Operative

Mitie Group plc.; Holly Hall; Vor Ort; GBP 14.000 - 21.000; Vollzeit

Zusammenfassung

Mitie Group plc. is seeking a Bank Catering Assistant for Russell's Hall Hospital to deliver patient-focused catering services on a flexible, contract basis.

You will support ward-based catering, maintain cleanliness, and ensure safe preparation areas while adhering to relevant hospital policies. Training will be provided, and the role requires good English skills and a courteous, professional approach.

Qualifikationen

• Good standard of spoken and written English required.
• Experience in catering or healthcare is desirable but not essential.
• Training will be provided to support role requirements.
• Ability to work across hospital wards and the RDU as needed.

Aufgaben

• Prepare catering areas, trolleys and equipment ready for meal services and ensure areas are kept clean and organised.
• Serve meals and refreshments to patients, ensuring correct meals, portions and dietary requirements.
• Clear meal services, wash catering equipment and maintain high standards of cleanliness and hygiene.
• Follow all procedures relating to food safety, allergens, infection prevention and control, health & safety and safe working practices.
• Communicate professionally and respectfully with patients, ward staff, visitors, colleagues and managers, maintaining patient dignity and confidentiality at all times.
• Work flexibly across different wards and the RDU to provide cover in line with service requirements.

Kenntnisse

Customer service

Communication

Reliability

Flexibility

Teamwork

Jobbeschreibung

We're looking for a Catering Assistant who will deliver excellent service standards, while meeting SLA agreements and adhering to cleaning schedules., Contract: Permanent Type: Catering Operative Bank StaffHours: 3.15-6.45, 5 out of 7 Days (Weekends will be included) Flexibility is needed.Pay: 12.71 per hourLocation: Russell's Hall Hospital

Are you passionate about providing a high-quality patient catering service and helping to make a positive difference to patients during their hospital stay?

Role Responsibilities

As a Bank Catering Assistant, you will work across the hospital wards and RDU, supporting the delivery of a safe, efficient and high-quality catering service to patients.

• -Prepare catering areas, trolleys and equipment ready for meal services and ensure areas are kept clean and organised.
• -Serve meals and refreshments to patients, ensuring the correct meals, portions and dietary requirements are followed.
• -Clear meal services, wash catering equipment and maintain high standards of cleanliness and hygiene.
• -Follow all procedures relating to food safety, allergens, infection prevention and control, health & safety and safe working practices.
• -Communicate professionally and respectfully with patients, ward staff, visitors, colleagues and managers, maintaining patient dignity and confidentiality at all times.
• -Work flexibly across different wards and the RDU to provide cover in line with service requirements.

Safeguarding

As this role involves working directly with patients, including vulnerable adults, all employees have a responsibility to promote and protect patient safety and wellbeing.

The successful candidate will be required to work in accordance with the Care Act 2014, Safeguarding Vulnerable Groups Act 2006, and relevant Mitie and hospital safeguarding policies and procedures.

• -Understand your responsibility to safeguard vulnerable patients from abuse, neglect or harm.
• -Remain alert to any signs or concerns relating to a patient's safety, welfare or wellbeing.
• -Report any safeguarding concerns immediately through the appropriate hospital and Mitie reporting procedures.
• -Maintain patient dignity, respect, privacy and confidentiality at all times.
• -Maintain appropriate professional boundaries when interacting with patients.
• -Complete all required safeguarding and mandatory training and follow relevant policies and procedures while working on wards and within the RDU.

Good understanding of spoken and written English.

• -Able to communicate clearly and effectively with patients, visitors, and colleagues.
• -Capable of reading and following written instructions, procedures, and documentation accurately.

What We're Looking For

We are looking for someone who is reliable, caring, professional and approachable, with good communication and customer service skills. You should be comfortable working around patients and understand the importance of delivering a respectful service within a healthcare environment.

Previous catering or healthcare experience is desirable but not essential, as training will be provided. You must be able to follow procedures, work independently and as part of a team, communicate effectively and be flexible to support different wards and the RDU when required.

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