Casual Wait On

Serco Limited; Shrewsbury; On-site; GBP 11,000 - 18,000; Part time

Benefits offered by this job

Free gym membership

Free swimming lessons and holiday club

Discounts across retailers

Moreleisure employee benefits

Job summary

Serco Limited at Lilleshall National Sports Centre is seeking Wait-On Staff to deliver food and beverage services across events and hospitality settings.

You will work flexible hours, including weekday evenings and weekend shifts, provide friendly, professional service, help with setup, serving, and maintaining high cleanliness and guest care.

Qualifications

• Experience in a customer-facing environment is desirable.
• Knowledge of food safety practices and standards.
• A positive, reliable, and customer-focused approach.
• Ability to work flexibly, including evenings and weekends.
• Strong teamwork and communication skills.

Responsibilities

• Assist with the setup and preparation of hospitality areas, events, and functions
• Deliver food and beverage service to customers in a professional and friendly manner
• Support basic food preparation activities in line with food safety requirements
• Clear and reset dining and event spaces efficiently and safely
• Maintain high standards of cleanliness, presentation, and customer care
• Work collaboratively with colleagues to deliver a world-class customer experience

Job description

Location: Lilleshall National Sports Centre, Newport, TF10 9AT
Salary: £8.00 - 12.71 per hour
Schedule: Flexible hours, typically including weekday evenings and weekend day and evening shifts.

Ready to impact a better future?

As a Wait-On Staff colleague in our Hospitality team at Lilleshall National Sports Centre, you'll help deliver exceptional food and beverage services across a variety of events, functions, and hospitality settings. Your contribution will help create memorable experiences for customers, visitors, and athletes using our world-class facilities.

Our work touches lives every day, and your role will have a positive impact on communities by helping provide welcoming, professional hospitality services. Whether you're supporting a sporting event, conference, or special function, you'll take pride in delivering excellent customer service while helping us impact a better future through care, trust, and high-quality experiences.

What you'll do as a Wait-On Staff

• Assist with the setup and preparation of hospitality areas, events, and functions
• Deliver food and beverage service to customers in a professional and friendly manner
• Support basic food preparation activities in line with food safety requirements
• Clear and reset dining and event spaces efficiently and safely
• Maintain high standards of cleanliness, presentation, and customer care
• Work collaboratively with colleagues to deliver a world-class customer experience

Does this sound like you?

• Experience in a customer-facing environment is desirable
• Knowledge of food safety practices and standards
• A positive, reliable, and customer-focused approach
• Ability to work flexibly, including evenings and weekends
• Strong teamwork and communication skills

What we offer:

• Free gym membership
• Free swimming lessons and holiday clubs for one child (50% off for additional children)
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment, travel, and gym equipment
• Learn more at www.moreleisure.org/employee-benefits