Catering Assistant

Serco Limited; Shrewsbury; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Free gym membership

21 days' holiday + bank holidays

6% employer matched pension

Training and development opportunities

Employee Assistance Programme

Wellbeing app (Wisdom)

Retail discounts

Job summary

Serco Limited, on behalf of Lilleshall National Sports Centre, is hiring a Catering Assistant to create a welcoming dining experience for visitors, athletes and the local community.

You'll serve food, maintain cleanliness, and uphold high hygiene standards while supporting colleagues. Weekend work and flexibility are expected. Benefits include gym membership and holiday entitlement.

Qualifications

• Customer-facing experience is desirable.
• A Level 2 Food Safety qualification is desirable.
• Flexible approach to working hours including weekends.
• Commitment to delivering excellent customer service and care.
• Strong communication skills and the ability to work well as part of a team.

Responsibilities

• Serve customers in dining areas with a friendly, professional approach.
• Prepare and present food to quality and hygiene standards.
• Maintain cleanliness and food safety across catering areas.
• Gather customer feedback and support service improvements.
• Support colleagues and supervisors with day-to-day catering tasks.
• Help create a positive environment that encourages customers to return.

Skills

Customer-facing experience

Communication skills

Teamwork

Education

Level 2 Food Safety

Job description

Catering Assistant

Location: Lilleshall National Sports Centre, TF10 9AT
Salary: Paying up to £12.71 per hour depending on experience, plus excellent benefits
Schedule: Part time 22.5 hours per week typically 06:30am - 9:00pm, including weekends.

Make a positive difference every day

At Serco, we're pleased to be recruiting on behalf of Lilleshall National Sports Centre.

Lilleshall National Sports Centre encourages active, healthy lifestyles across the local community. Providing affordable access to a wide range of sports and leisure facilities in a safe, clean, friendly and welcoming space, their goal is to support healthier and happier lives for everyone. Delivering these services relies on an enthusiastic, customer-focused team, and they're now looking for a Catering Assistant to join their team and help make a positive difference every day.

As a Catering Assistant, you'll help create a welcoming dining experience for visitors, athletes and members of the local community. From preparing and serving food to maintaining high standards of cleanliness and customer care, your work has purpose and helps deliver a positive impact on communities. Every shift is an opportunity to support wellbeing, encourage healthy lifestyles and help impact a better future through great service.

What you'll do as a Catering Assistant

• Serve customers in the dining areas with a friendly, professional and welcoming approach
• Prepare and present food to agreed quality and hygiene standards
• Maintain cleanliness and food safety standards across all catering areas
• Gather customer feedback and support continuous service improvements
• Support colleagues and supervisors with day-to-day catering activities
• Help create a positive environment that encourages customers to return

Does this sound like you?

• Previous experience in a customer-facing environment is desirable
• A Level 2 Food Safety qualification is desirable
• A flexible approach to working hours, including weekends
• A commitment to delivering excellent customer service and care
• Strong communication skills and the ability to work well as part of a team

What we offer

• Free gym membership for you and your immediate family
• 21 days' holiday plus bank holidays
• 6% employer matched pension contribution
• Training and development opportunities
• Employee Assistance Programme, Wisdom wellbeing app, Personal Trainer discounts
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment, travel, and gym equipment
• Learn more at www.moreleisure.org/employee-benefits