Casual Reception & Member Services Advisor

The Methodist Church in Britain; Leicester; Hybrid; GBP 12,000 - 15,000; Part time

Job summary

Leicester City Council is seeking casual Customer Service Advisors for peak periods at its leisure centres. Responsibilities include greeting customers, issuing tickets and passes, selling memberships and handling enquiries.

Shifts may include days, evenings, weekends and bank holidays, with EPOS and MS Office skills essential. You will be the first point of contact, answering queries, signposting services and maintaining records.

Qualifications

• Experience in a busy, fast-paced environment.
• Good face-to-face and telephone communication skills.
• Proficient IT skills in Word, PowerPoint and Excel.

Responsibilities

• Receive and signpost customers at reception.
• Book customers in and issue tickets and visitor passes.
• Sell memberships and process Direct Debits.

Skills

Customer service

Communication

EPOS systems

Microsoft Office

Tools

EPOS software

Word

PowerPoint

Excel

Job description

Leicester City Council is seeking casual Customer Service Advisors for peak periods at its leisure centres. Responsibilities include greeting customers, issuing tickets and passes, selling memberships and handling enquiries.

Shifts may include days, evenings, weekends and bank holidays, with EPOS and MS Office skills essential. You will be the first point of contact, answering queries, signposting services and maintaining records.