Casual Front of House Host at Astley Hall

Chorley Council and South Ribble Borough Council; Chorley; On-site; GBP 17,000 - 22,000; Part time

Job summary

Chorley Council and South Ribble Borough Council are seeking enthusiastic individuals to join Astley Hall as casual Front of House Attendant. You’ll welcome visitors, help them enjoy their visit and support opening, family activities, exhibitions and events.

No specialist heritage knowledge is required as full training will be provided. You will be friendly, reliable and comfortable talking to a wide range of people, with shifts including weekends and school holidays.

Qualifications

• Experience of working with people or ability to engage with others in a customer-facing environment.
• Good communication skills and a positive attitude.
• Reliable and able to work effectively as part of a team.
• Flexible and able to work weekends, school holidays and occasional evenings.

Responsibilities

• Give every visitor a warm, friendly and confident welcome.
• Engage visitors and help create a relaxed and enjoyable atmosphere.
• Be a visible and approachable presence throughout the Hall and visitor areas.
• Share useful information about Astley Hall, exhibitions, activities and facilities.
• Help visitors with questions or introduce them to a colleague who can help.
• Support family activities, exhibitions, events and special openings.
• Assist with practical visitor-facing tasks including wayfinding and managing visitor flow.
• Keep in touch with the Duty Manager by radio and raise any concerns promptly.
• Help us make Astley welcoming and accessible to everyone.

Skills

Friendly

Approachable

Confident talking to people

Good communication

Reliable

Team player

Flexible shifts

Job description

Chorley Council and South Ribble Borough Council are seeking enthusiastic individuals to join Astley Hall as casual Front of House Attendant. You’ll welcome visitors, help them enjoy their visit and support opening, family activities, exhibitions and events.

No specialist heritage knowledge is required as full training will be provided. You will be friendly, reliable and comfortable talking to a wide range of people, with shifts including weekends and school holidays.