Casual Front of House Assistant (Guildhall Arts Centre)

South Kesteven District Council; Grantham; On-site; GBP 21,000 - 23,000; Part time

Job summary

South Kesteven District Council is seeking staff for casual, daytime shifts with some evenings and weekends at the arts venue in Grantham. You will welcome visitors, handle reception duties for major events, and assist with room setups to ensure smooth event operation.

Cash handling and ticket distribution tasks are part of the role, with a focus on friendly, professional customer service and knowledge of available arts centre products and services.

Qualifications

• Front-of-house customer service experience.
• Excellent communication and a friendly manner.
• Ability to handle cash and tickets.

Responsibilities

• Welcoming customers to the venue.
• Work on reception for key events.
• Selling tickets and handing out tickets awaiting collection.
• Assist the Duty Officer with room setups to ensure events run smoothly.
• Administrative duties including checking floats and cashing up.

Skills

Welcoming customers

Reception duties

Ticketing

Job description

Hours: Casual hours, daytime shifts available with potential of some evenings and weekends

Salary: SK3 (£13.45 per hour + rolled up holiday pay of £1.62 per hour)

Contract: Casual

• Welcoming customers to the venue


• Work on reception for key events


• Working with visitors and customers with a professional, polite, responsive and friendly manner so that customer satisfaction is maintained at all times


• Being knowledgeable and enthusiastic about all arts centre products and services.


• Sell tickets and hand out tickets awaiting collection before performances.


• Assist the Duty Officer with room sets ups to ensure that all events run smoothly.


• Administrative duties including checking floats and cashing up.

This role is politically restricted.