Front of House Host - Casual, Flexible Weekend Shifts

Medirest Signature; Chorley; Presencial; GBP 17 000 - 22 000; Tempo parcial

Resumo da oferta

Medirest Signature is recruiting for a casual Front of House Attendant at Astley Hall. You will welcome visitors, support opening duties and assist with family activities, exhibitions and events.

No heritage knowledge is required as full training is provided; we value friendliness, reliability and a confident, customer-focused approach. Shifts include weekends, school holidays and occasional evenings.

Qualificações

• Friendly, approachable, confident engaging with people from a wide range of ages and backgrounds.
• Experience of working with people, or the confidence to engage with others in a customer-facing environment.
• Experience in customer service, hospitality, events or visitor attractions is welcome but not essential.
• An interest in people, culture, heritage, events or visitor attractions.
• No specialist heritage knowledge is required, as full training will be provided.
• A positive attitude and willingness to get involved.
• Good communication skills.
• Reliable and able to work effectively as part of a team.
• Able to remain calm, professional and helpful when things get busy.
• Flexible and able to work weekends, school holidays and occasional evenings.

Responsabilidades

• Give every visitor a warm, friendly and confident welcome
• Engage visitors and help create a relaxed and enjoyable atmosphere
• Be a visible and approachable presence throughout the Hall and visitor areas
• Share useful information about Astley Hall, exhibitions, activities and facilities - you're not expected to be a heritage expert
• Help visitors with questions or introduce them to a colleague who can help
• Support family activities, exhibitions, events and special openings
• Assist with practical visitor-facing tasks including, wayfinding and managing visitor flow
• Keep in touch with the Duty Manager by radio and raise any concerns promptly
• Help us make Astley welcoming and accessible to everyone

Conhecimentos

Friendly

Approachable

Customer service

Communication

Flexible

Descrição da oferta de emprego

Medirest Signature is recruiting for a casual Front of House Attendant at Astley Hall. You will welcome visitors, support opening duties and assist with family activities, exhibitions and events.

No heritage knowledge is required as full training is provided; we value friendliness, reliability and a confident, customer-focused approach. Shifts include weekends, school holidays and occasional evenings.