Casual Event Service Staff

The Celtic Collection; Caerleon; On-site; GBP 11,020 - 17,908; Part time

Job summary

The Celtic Collection in Caerleon, United Kingdom, is seeking Casual Event Service Staff to support Christmas parties, conferences and large events. You will deliver food and beverage service to guests as part of a large team during the busy festive season.

You should be friendly, energetic and focused on customer service, with flexible availability for evenings and weekends. Full training is provided; previous hospitality experience is desirable but not essential.

Qualifications

• Positive, energetic customer service.
• Excellent communication and teamwork.
• Ability to work in a busy, high-volume events environment.
• Flexible with evenings, weekends and during the festive period.
• Strong work ethic and willingness to help wherever needed.
• Calm and professional under pressure.
• Hospitality or events experience is desirable but not essential, as full training will be provided.

Responsibilities

• Deliver efficient food and beverage service at conferences, banquets, Christmas parties and large-scale events.
• Welcome guests with a friendly and professional approach.
• Serve and clear food and beverages quickly and accurately while maintaining high standards of service.
• Support event set-ups, room turnarounds and close-down procedures.
• Work closely with colleagues to ensure smooth delivery of events.
• Maintain high standards of cleanliness, presentation and safety.
• Respond positively to guest requests and help create a memorable experience.
• Contribute to the energetic atmosphere that makes our events successful.

Skills

customer service

communication

teamwork

flexible

calm under pressure

hospitality experience

Job description

JOB TITLE - Casual Event Service Staff
DEPARTMENT - Conference and Events
RATE OF PAY - £8.00 - £12.71 (depending on age) per hour
CONTRACT TYPE - Casual

OVERVIEW

Join the 'Greatest Story in Hospitality' and become part of the team behind some of the UK's largest Christmas parties, conferences, banquets and special events.

As a Casual Event Service Staff member, you will play a key role in delivering exceptional guest experiences during our busy festive season. Working as part of a large and dynamic team, you will help provide efficient food and beverage service to hundreds of guests at a time, ensuring every event runs smoothly and successfully.

This is a fantastic opportunity for individuals who enjoy working in a fast-paced environment, thrive as part of a team and take pride in delivering excellent customer service.

OUR IDEAL HERO WILL HAVE

• A positive, enthusiastic and friendly approach to customer service.
• Excellent communication and teamwork skills.
• The ability to work efficiently in a busy, high-volume events environment.
• A flexible approach to working evenings, weekends and throughout the festive period.
• A strong work ethic and willingness to get involved wherever needed.
• The ability to remain calm and professional under pressure.
• Previous experience in hospitality, events, retail or customer-facing roles is desirable but not essential, as full training will be provided.

IMPLEMENTING OUR 'YES, WE CAN' PHILOSOPHY, YOU WILL

• Deliver efficient food and beverage service at conferences, banquets, Christmas parties and large-scale events.
• Welcome guests with a friendly and professional approach.
• Serve and clear food and beverages quickly and accurately while maintaining excellent standards of service.
• Support event set-ups, room turnarounds and close-down procedures.
• Work closely with colleagues to ensure the smooth and successful delivery of events.
• Maintain high standards of cleanliness, presentation and safety.
• Respond positively to guest requests and help create a memorable experience for every visitor.
• Contribute to the energetic atmosphere that makes our events so successful.

RECRUITMENT INFO

Interviews will take place throughout August, with successful candidates commencing employment in September in preparation for our busy Christmas events season.

In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations.

The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.