Casual Catering Assistant

Serco Limited; Shrewsbury; On-site; GBP 11,000 - 18,000; Part time

Benefits offered by this job

Discounts across ~1,000 retailers

More Leisure employee benefits

Job summary

Serco Limited in Lilleshall is seeking a Catering Assistant to deliver welcoming dining experiences, help with food preparation, and maintain high hygiene standards. You will serve customers, support daily catering tasks, and contribute to a positive environment for staff and visitors.

The role involves casual, part-time hours with shifts across early mornings to evenings, including weekends. Prior customer-facing experience and Food Safety awareness are valued, with training provided where

Qualifications

• Experience in a customer-facing environment is desirable.
• Level 2 Food Safety qualification desirable.
• Flexible approach to working hours, including weekends.
• Commitment to delivering excellent customer service.
• Strong communication skills and the ability to work well as part of a team.

Responsibilities

• Serve customers in dining areas with a friendly, professional approach.
• Prepare and present food to agreed quality and hygiene standards.
• Maintain cleanliness and food safety across all catering areas.
• Gather customer feedback and support service improvements.
• Support colleagues and supervisors with day-to-day catering activities.
• Help create a positive environment that encourages customers to return.

Job description

Location: Lilleshall National Sports Centre, TF10 9AT

Salary: Paying up to £12.71 per hour depending on experience, plus excellent benefits

Schedule: Casual hours, typically worked between 06:30am and 9:00pm, including weekends

Ready to impact a better future?

As a Catering Assistant in our Lilleshall National Sports Centre team, you’ll help deliver a welcoming and enjoyable dining experience for visitors, athletes and members of the local community. Through great service, food preparation and high standards of cleanliness, your work has purpose and creates a positive impact every day.

Whether you’re serving customers, preparing food or maintaining safe and hygienic catering areas, you’ll play an important role in supporting healthy lifestyles and positive experiences. Our work touches lives, and the service you provide helps create a positive impact on communities while contributing to a better future.

What you’ll do as a Catering Assistant

• Serve customers in dining areas with a friendly, professional and welcoming approach
• Prepare and present food to agreed quality and hygiene standards
• Maintain cleanliness and food safety standards across all catering areas
• Gather customer feedback and support continuous service improvements
• Support colleagues and supervisors with day-to-day catering activities
• Help create a positive environment that encourages customers to return

Does this sound like you?

• Previous experience in a customer-facing environment is desirable
• A Level 2 Food Safety qualification is desirable
• A flexible approach to working hours, including weekends
• A commitment to delivering excellent customer service and care
• Strong communication skills and the ability to work well as part of a team

What we offer

• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment, travel, and gym equipment
• Learn more at www.moreleisure.org/employee-benefits

Vetting and checks

As well as checking eligibility to work in the UK, you will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.

Let’s impact a better future, together.

Company & Details

Company: Serco Limited

Salary: £8-12.71 per hour

Hours: Part-time

Location: Telford, TF10 9AT

Job type: Permanent

Posted: 29 Oct 2026

Closing: 28 Nov 2026

Summary

Catering Assistant

Proud member of the Disability Confident employer scheme

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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