Casual Café Assistant (Havant)

Horizon Leisure Centres; Havant; On-site; GBP 12,000 - 17,000; Part time

Job summary

Horizon Leisure Centres in Havant is seeking a Casual Café Assistant to join our Operations Team. The role supports the Duty Management Team in delivering a first-class café experience for customers, with weekday availability and flexibility to travel to other company sites as needed.

You will serve customers courteously, help prepare and serve food, handle till transactions, promote add-ons, and maintain a clean, welcoming café environment.

Qualifications

• Experience of working in a customer service environment.
• Cash handling experience.

Responsibilities

• To serve customers in a friendly, professional and efficient manner
• To ensure the Café is prepared and ready for business at the appointed opening times
• To prepare, cook and serve food
• To ensure all areas of the Café and products are displayed in a clean, tidy and attractive manner
• To work to a high and fast standard to meet customer demand
• To accurately process all till transactions
• To actively promote add‑on sales
• Good communicator

Job description

Job title: Casual Café Assistant

Hours: 0

Must have weekday availability

Location: Havant

Looking for a workplace that ignites your passion, values respect, encourages innovation, and embraces being dynamic? Look no further! This role offers you the opportunity to join a team that believes in empowering its colleagues to unlock their full potential with Horizon.

The Trust:

Horizon Leisure Centres is a leisure trust operating since 1997, with centres in Waterlooville, Havant and Guildford. We are passionate about health and wellbeing and are committed to making an outstanding positive impact on our customers and within our local community. Our mission is to support and inspire our local communities to live healthier and happier lives by providing affordable access to sport and leisure facilities to all.

The Role:

To assist the Duty Management Team in the provision of a first-class café to all Horizon Leisure Centre customers.

Your Team

You’ll be working within our Operations Team and directly reporting to the Duty Manager.

Your Responsibilities

• To serve customers in a friendly, professional and efficient manner
• To ensure the Café is prepared and ready for business at the appointed opening times
• To prepare, cook and serve food
• To ensure all areas of the Café and products are displayed in a clean, tidy and attractive manner
• To work to a high and fast standard to meet customer demand
• To accurately process all till transactions
• To actively promote add‑on sales
• Good communicator

Your Experience

• Experience of working in a customer service environment
• Cash handling experience

Your Qualifications

• Not Applicable

Your Competencies & Skills

• Self‑motivated
• Excellent team player
• Flexible approach to undertaking assignments given
• Excellent customer service skills
• Approachable
• Good communicator

This role will be based at Havant but will be expected to travel to other company site as the need requires.