Electronic Gaming Host

Rank Group; Greater London; On-site; GBP 18,000 - 23,000; Full time

Job summary

The Rank Group is hiring an Electronic Gaming Host to be the welcoming face of our gaming floor in London. You’ll greet guests, attend to their needs and help create an engaging, entertaining atmosphere that keeps players coming back.

In this 24/7 casino environment you’ll need a positive attitude, strong customer service and teamwork. Responsibilities include providing thoughtful service with a friendly demeanour and supporting a memorable gaming experience for every visitor.

Qualifications

• Experience in hospitality roles is required.
• Deliver excellent customer service and engage with guests.
• Be a team player with a positive attitude.
• Willingness to work in a 24/7 casino environment including nights and weekends.

Responsibilities

• Greet guests on the gaming floor and attend to their needs.
• Provide friendly and informed assistance to players.
• Contribute to a lively, welcoming atmosphere on the gaming floor.
• Support a safe, enjoyable experience for all visitors.

Skills

Hospitality experience

Customer service

Team player

Social skills

Job description

As an Electronic Gaming Host, your role is pivotal in creating an unforgettable experience for our customers, as you'll be the welcoming face of our electronic gaming floor.

Your enthusiasm for connecting with people will shine as you greet and attend to our guests, making them feel both valued and entertained.

Your job goes beyond mere interaction; it's about infusing every moment with excitement and care, ensuring that each guest's visit exceeds their expectations. Your efforts will foster a vibrant, engaging atmosphere that encourages guests to return time and again.

You'll create memorable experiences through thoughtful service and a friendly demeanour and will set the tone for a fantastic gaming adventure for every visitor.

Skills & Experience Needed:

• An understanding of the overall standard of the electronic gaming offer within the unit & those factors which impact its contribution to the business, together with a willingness to learn more about this product area.
• Experience of working successfully in a hospitality role.
• A positive attitude, great customer service and social skills.
• A willingness to be a team player, ensuring high customer service standards are delivered.

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.