Case Worker (OHP)

Connection Support; Oxford; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

30 days’ annual leave (pro rata for PT

Health-related benefits

Eco travel incentives

Retail discounts and more

Ongoing learning and development

Inclusive working environment

Job summary

Connection Support is seeking a compassionate Case Worker to join the Adult Homeless Pathway team in Oxfordshire. You will empower clients to manage debts, budgeting, and access services, helping them gain and maintain accommodation and independence.

The role requires empathy, resilience, and a person-centred approach, with driving in Oxfordshire for client support. Full training provided; salary £27,418–£28,541 per year, pro rata for part-time hours.

Qualifications

• Experience of working with people who have experienced homelessness or vulnerabilities.
• Ability to build positive relationships and motivate people to work towards their goals.
• Understanding of housing, welfare benefits, tenancy responsibilities and budgeting would be beneficial, however full training will be provided.
• A full UK driving licence and access to a vehicle, as the role involves supporting clients across Oxfordshire.

Responsibilities

• Encourage people to develop skills around debts, budgeting, social isolation, food and other basic essentials.
• Support clients to access health or support services and education or training opportunities.
• Help clients gain and maintain accommodation and move towards greater independence.
• Maintain accurate records and contribute to a person-centred approach.
• Work across Oxfordshire with the Wolvercote office supporting clients.

Skills

Compassionate

Resilient

Good listener

Relationship building

Person-centred approach

Basic IT skills

Driving licence

Tools

Outlook

Word

Job description

We welcome applications from people of all backgrounds and are committed to increasing diversity, particularly encouraging candidates from underrepresented groups to apply.

If you’re not sure a role is right for you or feel there may be any perceived barriers to applying, please get in touch, we’d love to have a conversation with you.

Email: [e-mail]

Do you want a role where you can make a difference to people who are or have been homeless?

Whether it’s due to homelessness or poor mental health, the number of people experiencing a crisis is on the rise. Connection Support believes in a future where people are free from crisis. But for the times when crises do happen, we’ll be there to help every step of the way.

Does this sound like something you want to be a part of?

We are currently recruiting a Case Worker to join our Adult Homeless Pathway team in Oxfordshire, which provides support to homeless people over the age of 18.

The impact you will have

You will encourage people to develop their skills around debts, budgeting, social isolation, food, and other basic essentials, which enables them to gain and maintain their own accommodation, build networks and support them to live independently.

Every day is different, one day you could support someone to access vital health or support services, support someone in crisis, access educational or training opportunities, develop connections, the list is endless.

By listening to people’s dreams and aspirations and supporting them to achieve their goals, you will make a significant difference to someone’s life and help drive real change.

Contract details

Contract: Permanent

Hours : Between 22.5 - 37.5 hours per week

Location: Role will support people across Oxfordshire; office will be in Wolvercote.

Salary: £27,418- £28,541, per annum, pro rata, dependent on experience. (please note the salary advertised is the full time 37.5 hours equivalent)

Closing Date: Thursday 10th September

Introduction calls: Friday 11th September

Our recruitment process includes a short introductory call with shortlisted candidates prior to interview. This is a chance for us to learn more about your interest in the role and for you to find out more about the opportunity.

Interviews: Monday 14th & Friday 18th September

About You

We're looking for someone who is compassionate, resilient, and committed to helping people make positive changes in their lives. You might be described as a good listener, approachable, and supportive, with the ability to build trusting relationships and encourage people to achieve their goals. Most importantly, you'll have a person-centred approach and a genuine passion for helping people overcome barriers and move towards greater independence.

You’ll bring:

• Experience of working with people who have experienced homelessness, or who face vulnerabilities and complex support needs, including mental health challenges, substance misuse, offending histories, financial hardship, or social exclusion.
• The ability to build positive relationships and motivate people to work towards their goals.
• A good understanding of the challenges that can contribute to homelessness and a flexible, person-centred approach to support.
• Basic IT skills, including the use of Outlook and Word, and the ability to maintain accurate records.
• An understanding of housing, welfare benefits, tenancy responsibilities, and budgeting would be beneficial, however full training will be provided.
• A full UK driving licence and access to a vehicle, as the role involves supporting clients across Oxfordshire.

This is a rewarding opportunity for someone who believes in people's potential and wants to make a genuine difference, helping people move beyond homelessness and build brighter, more independent futures.

Please note: As part of the application process, you will be asked a number of questions relating to the essential requirements of the role. If you answer "No" to any of these questions, the recruitment system will automatically decline your application. If you believe this has happened in error, please contact us and we will be happy to review your application.

What We Offer In Return

We have been named one of the UK’s top 10 charities to work for by Best Companies and offer a generous benefits package, including:

• 30 days’ annual leave (pro rata for part time) plus bank holidays
• Occupational sick pay
• Health-related benefits
• Eco travel incentives
• Retail discounts and more
• Ongoing learning and development opportunities
• A supportive and inclusive working environment

Equality, Diversity and Inclusion

Connection Support is committed to equality of opportunity and to creating a fair and inclusive environment where everyone feels valued and respected.

We welcome applications from people of all backgrounds and strongly encourage candidates from underrepresented groups and those with lived experience to apply.

If you require any adjustments or additional support at any stage of the recruitment process, please don’t hesitate to get in touch, we are happy to discuss your requirements.

Connection Support is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.