Case Manager - Bridging Finance

Buckden Partners; Greater London; On-site; GBP 35,000 - 50,000; Full time

Job summary

Buckden Partners is seeking a Senior Consultant Case Manager to manage the loan process for a leading UK non-bank lender. The role involves liaising with clients, brokers, and underwriters, ensuring compliance and delivering exceptional service. Candidates should have at least 1 year of experience in bridging lending and strong organisational and communication skills.

Qualifications

• Minimum of 1 year's experience as a Case Manager within a bridging lender.
• Strong organisational skills and ability to manage a busy caseload.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage the end-to-end case lifecycle, ensuring deadlines and service standards are met.
• Act as a key point of contact for clients, brokers, and solicitors.
• Oversee the implementation of a new system and deliver training.

Skills

Organisational skills

Communication skills

Interpersonal skills

Detail-oriented

Proactive attitude

Job description

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Real Estate Finance, Senior Consultant at Buckden Partners

Buckden Partners is working with a leading UK-based non-bank lender specialising in short-term property finance, including bridging loans for both regulated and unregulated clients.

Role

As a Case Manager, you will play a pivotal role in managing the end-to-end loan process, ensuring a seamless experience for clients, brokers, and solicitors. Working closely with underwriters and the wider team, you'll handle complex cases, ensuring compliance with company policies and delivering exceptional service.

• Manage the end-to-end case lifecycle, from application to completion, ensuring deadlines and service standards are met.
• Act as a key point of contact for clients, brokers, and solicitors, providing updates and resolving queries promptly.
• Collaborate with underwriters to ensure all documentation and compliance requirements are satisfied before completion.
• Oversee the implementation of a new system, becoming a subject matter expert and delivering training to the wider team.
• Identify opportunities to streamline processes and enhance operational efficiency.
• Maintain accurate records, ensuring all cases are fully compliant with regulatory and internal policies.

Bridging Case Manager Skills and Experience Required

• Minimum of 1 year's experience as a Case Manager within a bridging lender.
• Strong organisational skills, with the ability to prioritise tasks and manage a busy caseload.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.
• Detail-oriented and process-driven, ensuring cases are managed to the highest standard.
• Confidence in adopting and championing new systems and technologies.
• A proactive and self-motivated attitude, with a passion for delivering outstanding service.

Seniority level

• Associate

Employment type

• Full-time

Job function

• General Business

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London, England, United Kingdom 6 days ago