Carelink Operator — 24/7 Derby Telecare Support

Essential Employment; East Midlands; On-site; GBP 19,000 - 23,000; Full time

Job summary

Essential Employment in Derby is seeking a Carelink Operator on a temporary basis. The role involves call handling and related duties within a busy Telecare monitoring centre, ensuring responsive service to callers.

You will work a rotational night shift pattern, including weekends and bank holidays, on a 24/7 rota, contributing to the smooth running of the service and attending training as required.

Qualifications

• Experience in call handling and monitoring environments.

Responsibilities

• Handle incoming calls and perform related duties to support Telecare users and callers.

Job description

Essential Employment in Derby is seeking a Carelink Operator on a temporary basis. The role involves call handling and related duties within a busy Telecare monitoring centre, ensuring responsive service to callers.

You will work a rotational night shift pattern, including weekends and bank holidays, on a 24/7 rota, contributing to the smooth running of the service and attending training as required.