Carelink Operator

Essential Employment; East Midlands; On-site; GBP 19,000 - 23,000; Full time

Job summary

Essential Employment in Derby is seeking a Carelink Operator on a temporary basis. The role involves call handling and related duties within a busy Telecare monitoring centre, ensuring responsive service to callers.

You will work a rotational night shift pattern, including weekends and bank holidays, on a 24/7 rota, contributing to the smooth running of the service and attending training as required.

Qualifications

• Experience in call handling and monitoring environments.

Responsibilities

• Handle incoming calls and perform related duties to support Telecare users and callers.

Job description

Carelink Operator needed in Derby

The rate is £14.10ph PAYE

This is a temporary role

The reference number is: 5304835

The successful candidate will be responsible for call handling and other related duties. The team provides a comprehensive 7 days a week/ 24 hour a day monitoring and response service to Telecare users and other callers to the centre.

They will work a rotational shift pattern covering night duties on a rota basis including weekends and bank holidays 365 days of the year and will contribute to the effective running of the service area through attendance at meetings and training events as required including attendance on non-designated working days.

Essential Employment is an Equal Opportunities Employer.

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