Career and Development Hub Support Assistant

North Tees and Hartlepool NHS Foundation Trust; Tees Valley; On-site; GBP 23,000 - 26,000; Full time

Job summary

North Tees & Hartlepool NHS Foundation Trust is seeking an administrative professional to support the Learning and Development team across University Hospital Tees, delivering high-quality admin services for both internal staff and external candidates.

The post holder will coordinate planning, recruitment, marketing and interview activities, maintain accurate records and provide information, advice and guidance to potential learners, acting as a first point of contact for facilitators and

Job description

This is an exciting role to support the Learning and Development team across University Hospital Tees, playing a crucial role in supporting a broad range of learning and development activity, including activity for internal staff as well as external candidates. The post holder will play a crucial role in ensuring smooth service delivery., To provide a high-quality administrative support service and ensure excellent customer care and experience for service users/staff/managers

To provide information, advice and guidance to potential service users and support the planning, coordination, recruitment, marketing and interview activities for the service's training programmes and courses.

When required, provide an efficient and lean administrative function to remain effective in financial, quality assurance and contractual compliance standards.

Maintain records whilst ensuring the accuracy, validity and security of information held which relates to programmes delivered and making sure the information generated meets the requirements of the department and Group.

When required advise potential learners/managers/service users their initial routes and individual learning and training needs based on programme offers.

Support operational running of education, learning and development spaces; including set up and take down to support educational delivery, a first point of contact for facilitators and delegates

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust now form University Hospitals Tees and as such you may be required to work at any site across both Trusts.

At North Tees & Hartlepool NHS Foundation Trust, we want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development.

We recruit for values and "Together we are North Tees & Hartlepool"